Community Manager - The Maverick
About The Position
The Community Manager at The Maverick manages and coordinates team members’ daily activities and property resources to achieve established budgeted financial and operational goals. The role ensures property operations comply with company policies and procedures and with laws and regulations governing multifamily housing operations. The Community Manager leads and evaluates staff, supports hiring and training, drives revenue through marketing and leasing strategies, manages financial reporting and budgets, and monitors market trends. The position also oversees lease enforcement, owner and client communications, contractors and vendors, customer issue resolution, property safety and appearance, and maintenance service standards. Routine local travel and occasional non-local travel may be required for business responsibilities.
Requirements
- High school diploma or GED equivalent.
- One to three years of supervisor experience.
- Proven ability to hire, lead, direct, evaluate, and manage subordinates and team members.
- Strong communication, presentation, and delivery skills, with the ability to connect with people at all levels.
- Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
- Valid current driver’s license.
- Ability to work scheduled weekends and perform essential job functions without assistance.
- Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
- Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.
- Ability to travel locally for business errands, meetings, and training; non-local business travel may also be required.
Nice To Haves
- Multifamily property management experience.
- Property management, sales, marketing, and customer service experience sufficient to manage the day-to-day operation of an apartment community.
- Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.
Responsibilities
- Manage team members and conduct employee evaluations.
- Interview, hire, orient, and train new hires.
- Meet revenue goals by increasing sales and implementing short- and long-term marketing and leasing strategies.
- Identify areas for property improvement.
- Model budgets, forecast, analyze profitability, and manage financial performance.
- Complete financial records, documents, and reports, and manage invoicing.
- Analyze market and economic trends that may affect the property and recommend improvements.
- Stay informed about changes in technology, the industry, standards, and leasing and sales tools and processes.
- Enforce lease agreements, including apartment inspections, evictions, collections, and notifications, and take appropriate action.
- Conduct property tours, update clients and owners on property performance, and meet with clients as needed.
- Manage contractors and vendors.
- Maintain property safety, cleanliness, general appearance, and curb appeal; report equipment malfunctions and injuries or accidents.
- Ensure the property maintenance team follows company standards for service requests.
- Resolve customer complaints and issues.
- Shop competing properties and build relationships in the market and industry.
- Perform other duties as assigned.
Benefits
- Two or more weeks of paid time off.
- Paid holidays.
- Medical, dental, and vision insurance.
- 401(k) enrollment opportunity.
- Employer-paid basic life insurance and short-term disability.
- Paid parental leave for birthing and non-birthing parents after six months.
- Potential opportunity for rent savings, depending on property and ownership.
- Cell phone allowance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
