Community Manager - The Maverick

RangeWater Real Estate•Atlanta, GA
•Onsite

About The Position

The Community Manager at The Maverick manages and coordinates team members’ daily activities and property resources to achieve established budgeted financial and operational goals. The role ensures property operations comply with Company policies and procedures and applicable laws and regulations governing multifamily housing operations. The Community Manager leads and develops employees; drives revenue through sales, marketing, and leasing strategies; oversees budgeting, forecasting, financial analysis, records, reporting, and invoicing; and monitors market trends and industry developments. The role enforces lease terms, manages client and owner relationships, oversees contractors and vendors, and supports the safety, cleanliness, appearance, and maintenance standards of the property. The manager also resolves customer concerns and monitors competitors. The position is scheduled for 40 hours in a regular work week. Site hours may vary; typical hours are Monday through Friday, 9 a.m.–6 p.m., Saturday, 10 a.m.–5 p.m., and Sunday, 1 p.m.–5 p.m. Weekend work is required when scheduled. Work takes place in an office with frequent exposure to outdoor elements. Routine local travel, and potentially non-local business travel, may be required.

Requirements

  • High school diploma or GED equivalent.
  • One to three years of supervisor experience, including the ability to hire, lead, direct, evaluate, and manage team members.
  • One to three years of multifamily property management experience.
  • Valid current driver’s license.
  • Strong communication, presentation, and delivery skills, with the ability to connect with people at all levels.
  • Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
  • Ability to work weekends when scheduled and perform essential job functions without assistance.
  • Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
  • Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.

Nice To Haves

  • Property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community.
  • Strong proficiency with property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

  • Manage and coordinate team members’ daily activities and property resources to meet budgeted financial and operational goals.
  • Ensure property operations comply with Company policies and procedures and applicable multifamily housing laws and regulations.
  • Manage the team, conduct employee evaluations, and interview, hire, orient, and train new employees.
  • Meet revenue goals by increasing sales and implementing short- and long-term marketing and leasing strategies; identify areas for property improvement.
  • Model budgets, forecast, analyze and manage profitability, complete financial records and reports, and manage invoicing.
  • Analyze market and economic trends that may affect the property and recommend improvements; stay informed about changes in technology, industry standards, leasing and sales tools, and processes.
  • Enforce lease terms through apartment inspections, evictions, collections, notifications, and other lease-related processes, taking appropriate action.
  • Conduct property tours, update clients on property performance, meet with clients as needed, and manage contractors and vendors.
  • Oversee property safety, cleanliness, appearance, and curb appeal; report equipment malfunctions and injuries or accidents; ensure maintenance staff meet Company service-request standards.
  • Resolve customer complaints and issues.
  • Monitor competitors by shopping competing properties and building relationships in the market and industry.
  • Perform other duties as assigned.
  • Perform routine local business errands and attend meetings or training; non-local business travel may also be required.

Benefits

  • More than two weeks of paid time off.
  • Paid holidays.
  • Medical, dental, and vision insurance.
  • 401(k) enrollment opportunity.
  • Employer-paid basic life insurance and short-term disability.
  • Paid parental leave for birthing and non-birthing parents after six months.
  • Potential opportunity for rent savings, depending on property and ownership.
  • Cell phone allowance.
  • Additional benefits may be available.
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