Community Manager - LIHTC

RPM Living•Dickson, TN
•Onsite

About The Position

The Community Manager oversees all business operations at an apartment community, including leasing, maintenance, staffing, resident service, budgeting, reporting, marketing, and compliance. The role calls for strong resident-relations and interpersonal skills, effective communication, leadership, dependability, professionalism, and teamwork. The position is based onsite, primarily in an office setting, with a flexible schedule that may include weekdays, nights, and weekends as needed.

Requirements

  • At least three years of related multifamily property-management experience.
  • Knowledge of state and federal program rules and policies and procedures for low-income housing programs.
  • Strong leadership and management skills.
  • Ability to meet the role’s physical and work-environment requirements, including using a computer and office equipment and occasionally lifting or carrying items weighing up to 20 pounds.
  • Flexible schedule to meet business needs, including weekdays, nights, and weekends as needed.

Nice To Haves

  • At least two years of tax-credit or affordable-housing experience.
  • Experience with Onesite software.
  • A valid driver’s license.

Responsibilities

  • Supervise leasing and maintenance activities to ensure compliance with company policy.
  • Analyze performance and trends and develop and implement a monthly marketing plan.
  • Train, motivate, and supervise onsite staff to achieve the community’s operational goals, including new-employee orientation, ongoing performance evaluation, timesheet review and approval, and guidance on employee procedures and guidelines.
  • Provide excellent customer service while maintaining high standards for resident service.
  • Assist with budget preparation and ensure adherence to approved budgets.
  • Complete required month-end and year-end reporting.
  • Provide explanations for monthly budget variances of more than 10% per line item.
  • Ensure property operations comply with applicable regulatory requirements.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
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