Full Time - Operations - Community Manager - Poehler Lofts
About The Position
The Residential Community Manager is responsible for maximizing income and controlling expenses at the apartment community. This role oversees the day-to-day operations and organization of the management office and staff, ensuring that the property is clean and in good repair and that target occupancy is met. The manager exercises discretion within company guidelines across a range of situations, including increasing rental revenue, addressing resident needs, collecting rents and fees, and maintaining the property. The role also requires flexibility to perform reasonable tasks that support company objectives and compliance with company policies and procedures.
Requirements
- High school diploma or equivalency.
- At least one year of experience in management, sales, and/or office administration.
- Ability to apply logical thinking to practical situations and follow standardized procedures, including occasional minor deviations.
- Ability to think rationally beyond a specific set of instructions.
- Ability to work at a fast pace, manage multiple tasks under pressure, and meet deadlines.
- Professional and pleasant communication with site employees, residents, visitors, and the public.
- Legible penmanship, accurate typing, and the ability to complete paperwork and maintain accurate records.
- Ability to work with figures, make bank deposits, and calculate rental amounts, prorates, discounts, percentages, and basic math computations.
- Ability to operate office equipment and be computer literate or willing to be trained.
- Good customer service and problem-resolution skills.
- Good communication skills, a professional phone manner, an outgoing personality, and sales ability to lease apartments.
- Supervisory skills to direct and lead staff and resolve employee disputes.
- Self-motivation to set and accomplish personal and team goals.
Nice To Haves
- Some college.
- Prior apartment management experience.
- ARM or CAM designation.
- HUD/LIHTC experience.
Responsibilities
- Oversee the day-to-day operations and organization of the apartment management office and staff.
- Help maximize property income and control expenses.
- Ensure the property is clean, in good repair, and meeting target occupancy.
- Promote increased rental revenue and lease apartments.
- Service residents’ needs and resolve issues involving residents, prospects, and vendors.
- Collect rents and fees and make bank deposits.
- Maintain the property.
- Complete lease documents and paperwork and keep accurate records.
- Direct and lead employees and resolve employee disputes.
- Set and accomplish goals personally and for the team.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- 401(k)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
