Assistant Community Manager - Evelyn City Lofts

RangeWater Real Estate • Tampa, FL

8d • Onsite

About The Position

The Assistant Community Manager supports the Community Manager in overseeing the financial and operational facets of the community. The role includes accounting and reporting, monthly close-out and financial reports, invoice processing, rent and payment collection, bank deposits, dispositions, account reconciliations, and using property management systems to record, track, and report the property’s financial activity.

The position also supports leasing and marketing, resident and client relations, lease enforcement, vendor coordination, property safety and appearance, and maintenance operations. In the Community Manager’s absence, the Assistant Community Manager acts as the on-site supervisor, organizing and delegating work and coordinating maintenance and make-ready tasks while ensuring compliance with company policies and procedures.

The schedule is 40 hours in a regular work week. Typical site operating hours are Monday through Friday, 9 a.m. to 6 p.m.; Saturday, 10 a.m. to 5 p.m.; and Sunday, 1 p.m. to 5 p.m. Hours may vary by state and location. The role works in an office and has frequent exposure to outdoor conditions. Routine local travel and occasional non-local business travel may be required.

Requirements

• High school diploma or GED equivalent.
• A current, valid driver’s license.
• Must be available to work weekends when scheduled.
• Must be able to perform essential job functions unaccompanied.
• Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
• Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
• Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
• Ability to frequently stand, walk, reach with hands and arms, climb, stoop, and squat, and intermittently sit and perform keyboard work.

Nice To Haves

• Property management, sales, marketing, and customer service experience sufficient to manage the day-to-day operation of an apartment community.
• Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

• Support leasing and marketing efforts in person and complete the full leasing cycle to help achieve revenue and occupancy goals.
• Complete daily transactions and tasks related to the community’s financial operations.
• Review and submit vendor, contractor, and service-provider invoices for payment, reconciling work performed or products purchased according to company policies and procedures.
• Gather, analyze, and interpret market and economic trends that may affect the property, and recommend improvements.
• Stay informed about changes in technology, industry standards, leasing and sales tools, and processes.
• Enforce lease terms through apartment inspections, evictions, collections, notifications, and other lease-related processes, taking appropriate action.
• Conduct property tours, provide client or owner updates on property performance, and meet with clients as needed.
• Manage contractor and vendor relationships.
• Promote resident satisfaction by establishing and maintaining relationships with residents and co-workers.
• Maintain the property’s safety, cleanliness, general appearance, and appeal; report equipment malfunctions and injuries or accidents involving employees, visitors, or residents.
• Ensure the property maintenance team complies with company standards for service requests.
• Act as the on-site supervisor in the Community Manager’s absence by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing community operations in compliance with company requirements.
• Monitor market and competitor conditions that may affect occupancy and sales results.
• Develop and implement short- and long-term marketing plans and goals to sustain occupancy, and follow established policies for concessions, specials, and other occupancy programs.
• Perform other duties as assigned.

Benefits

• Two or more weeks of paid time off.
• Paid holidays.
• Medical, dental, and vision insurance.
• 401(k) enrollment opportunity.
• Employer-paid basic life and short-term disability coverage.
• Paid parental leave for birthing and non-birthing parents after six months.
• Potential opportunity for rent savings, depending on the property and ownership.
• Cell phone allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED