Assistant Community Manager - Evelyn City Lofts

RangeWater•Tampa, FL

About The Position

The Assistant Community Manager supports the Community Manager in overseeing the financial and operational aspects of the community. The role completes accounting and reporting tasks, prepares monthly close-out and financial reports, processes invoices, collects rent and other payments, makes bank deposits, handles dispositions and account reconciliations, and uses the property management system to record, track, and report property financial activity. The position also supports leasing and marketing, resident and client relations, vendor management, property safety and appearance, and lease enforcement. In the Community Manager’s absence, the Assistant Community Manager serves as the on-site supervisor, organizing and delegating work and coordinating operations in accordance with company policies and procedures. The schedule is 40 hours in a regular work week. Work is performed in an office environment with frequent exposure to outdoor elements. Routine local travel may be required for business errands, meetings, and training; non-local business travel may also be required.

Requirements

High school diploma or GED equivalent.
A current, valid driver’s license.
Must be available to work weekends when scheduled.
Must be able to perform the essential job functions unaccompanied.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
Ability to frequently stand, walk, reach, climb, stoop, and squat; intermittent sitting and keyboard work.
Ability to undertake routine local travel for business errands, meetings, and training; non-local business travel may be required.

Nice To Haves

Background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Support in-person leasing and marketing efforts and complete the full leasing cycle to help achieve revenue and occupancy goals.
Complete daily transactions and tasks related to the community’s financial operations.
Review and submit vendor, contractor, and service-provider invoices for payment, reconciling work performed or products purchased with company policies and procedures.
Gather, analyze, and interpret market and economic trends that may affect the property and recommend improvements.
Stay informed about changes in technology, industry standards, leasing and sales tools, and processes.
Carry out lease enforcement processes, including apartment inspections, evictions, collections, notifications, and other actions outlined in the lease agreement.
Conduct property tours, provide property performance updates, and meet with clients as needed.
Manage contractors and vendors.
Promote resident satisfaction by establishing and maintaining relationships with residents and coworkers.
Maintain the safety, cleanliness, general appearance, and appeal of the property; report equipment malfunctions and employee, visitor, or resident injuries and accidents.
Ensure the property maintenance team complies with company standards for service requests.
Act as on-site supervisor in the Community Manager’s absence by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing community operations in compliance with company policies, procedures, and business practices.
Monitor market and competitor conditions that may affect occupancy and sales; develop and implement short- and long-term marketing plans and goals, and follow established policies for concessions, specials, and other occupancy programs.
Perform other duties as assigned.