Community Manager - The Shoreline
About The Position
Berger Communities is hiring a Community Manager for The Shoreline Apartments in Cleveland, OH. We're looking for a driven leader who thrives on creating an exceptional resident experience, developing high-performing teams, and achieving outstanding results. At Berger, our Community Managers do more than oversee operations. They create welcoming communities, inspire their teams, and drive the success of their property. If you're energized by building relationships, solving challenges, and taking ownership of a community's performance, we'd love to meet you. We believe great communities start with great people. That's why we invest in our team members through a supportive culture, growth opportunities, and a people-first approach that allows you to build a rewarding career while making a difference every day.
Requirements
- Property management or multifamily housing experience
- Leadership experience and the ability to motivate a team
- Strong leasing, customer service, and problem-solving skills
- A positive, team-oriented leader who takes ownership and pride in their community
Nice To Haves
- Experience managing budgets and financial performance preferred
- Knowledge of Fair Housing regulations and property management software is a plus
Responsibilities
- Manage the overall financial performance of the community
- Set and achieve leasing, occupancy, and retention goals
- Build, develop, and lead a high-performing onsite team
- Handle budgeting, expenses, and capital planning
- Oversee the full resident lifecycle, from prospect to renewal
- Ensure rent collection and manage delinquency and legal processes as needed
- Partner with the Service Manager to maintain curb appeal, apartment readiness, and community standards
- Stay informed on the Cleveland multifamily market and competitive properties
- Create a positive resident experience through strong customer service and community engagement
- Drive leasing success through marketing initiatives, outreach efforts, and resident referral programs
Benefits
- Up to 20% annual bonus
- Monthly renewal & occupancy bonuses
- Leasing commissions
- $1,200 Sign-On Bonus
- Medical, dental & vision
- Flexible spending accounts
- Free short- and long-term disability insurance
- Free life insurance (with buy-up options)
- 401(k) with company match
- Tuition assistance
- $1,000 employee referral bonus
- 15 PTO days, 1 volunteer day, paid holidays (plus 2 floating holidays)
- 20% rent discount at any approved Berger community from Day 1
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
