Community Manager | Woodland Ridge Campus

Horizon Construction Group•Milwaukee, WI

18d

About The Position

Horizon Management Services is seeking an experienced, people-focused Community Manager to oversee the Woodland Ridge Campus, including Layton Preserve, in High Grove, Crest View, and Hill Crest. The position leads a 227-unit, multi-property senior living campus and is responsible for overall operations, resident experience, financial performance, compliance, maintenance oversight, and team development. The Community Manager directly supervises, develops, and leads Property Managers and Maintenance staff while fostering welcoming communities, managing financial performance, and maintaining high-quality assets for property owners. The Community Manager also serves as the hands-on Property Manager for High Grove, a 61-unit property, overseeing leasing and occupancy, resident relations, rent collection, work orders, inspections, vendors, budget performance, regulatory compliance, and daily upkeep and safety. The role develops and manages budgets, supports resident engagement and retention, oversees vendors and capital projects, and maintains compliance with company policies, Fair Housing, applicable affordable housing requirements, and safety standards. The salary is $60,000–$65,000 with bonus.

Requirements

At least 5 years of relevant property management and leadership experience.
Experience supervising teams, managing budgets, overseeing vendors, and overseeing facilities.
Strong operational, organizational, communication, customer service, and problem-solving skills.
Valid driver's license, reliable transportation, and auto insurance.
Ability to balance competing priorities, work independently, collaborate across teams, and uphold safety, quality, and service standards.
Demonstrated ownership, communication, collaboration, continuous improvement, results orientation, candor and transparency, talent development, and problem-solving.

Nice To Haves

Knowledge of affordable housing or LIHTC (Section 42).

Responsibilities

Oversee daily operations across the multi-property campus, including inspections, maintenance, capital projects, vendors, service requests, and resident concerns.
Serve as hands-on Property Manager for High Grove, overseeing leasing and occupancy, resident relations, rent collection, work orders, inspections, vendor coordination, budget performance, regulatory compliance, and daily upkeep and safety.
Set team priorities, hold staff accountable, communicate respectfully and candidly, and deliver results through others.
Recruit, coach, and develop team members in partnership with Human Resources.
Support leasing, move-ins, renewals, resident engagement, community programming, and retention; respond promptly to resident concerns.
Develop and manage budgets; monitor occupancy, collections, expenses, and property results; approve expenditures; communicate risks and variances; and pursue solutions that improve efficiency and asset value.
Maintain records, conduct inspections, ensure follow-through, and uphold company policies, Fair Housing, applicable affordable housing requirements, and safety standards.
Identify hazards and quality concerns, take corrective action, and prevent recurring issues.
Build relationships with contractors, service providers, and community partners; solicit bids, manage contracts, monitor vendor performance, and represent the communities professionally.
Collaborate across teams, address root causes, and implement lasting operational improvements.