Bilingual Community Program Coordinator (Woodland Estates)

Project Access • Charlotte, NC

10d • $24 - $25 • Onsite

About The Position

The Bilingual Community Program Coordinator designs and implements programs that enhance community life for residents of all ages and serves as a link between residents and services. The role develops initiatives addressing community needs across Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building. It requires a proactive, innovative person able to work independently and support long-term positive outcomes through understanding the community served.

This is a part-time, non-exempt position working 20 hours per week at Woodland Estates Apartments in Charlotte, North Carolina. The schedule is Tuesday through Friday, 2 p.m. to 6 p.m., and Saturday, 10 a.m. to 2 p.m. The wage is $24–$25 per hour. Mileage for use of a personal automobile for program supplies, donations, and offsite meetings is reimbursed at the IRS rate.

Requirements

• Bilingual English/Spanish proficiency is required.
• Demonstrated ability to build relationships, engage residents, and conduct proactive outreach in a community-based setting.
• Strong work ethic, reliability, and initiative, including independence, follow-through, and consistent resident engagement.
• Experience or comfort working with youth, families, older adults, and diverse populations.
• Commitment to creating a welcoming, inclusive, and supportive environment for residents.
• Proficiency with MS Office, including Excel, Word, Publisher, and Outlook.
• Basic familiarity with Adobe Acrobat, Canva, Salesforce, and Concur.
• Valid driver’s license, clean driving record, and current automobile insurance.
• CPR and First Aid certification, or ability to obtain it within 90 days of hire.
• Successful completion of a background check.
• Ability to perform minimal bending, walking, kneeling, reaching, and step climbing, and lift up to 30 pounds, including boxes of food.

Nice To Haves

• Experience in community outreach, resident services, social services, education, youth programming, multifamily housing, or a related field; equivalent lived, volunteer, or community-based experience may also be considered.
• Bachelor’s degree in Social Work, Human Services, Education, Community Development, or a related field; the degree is preferred but not required.

Responsibilities

• Implement core programs and services that connect, engage, and empower residents across Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building.
• Conduct outreach and survey resident needs through community engagement aligned with the four pillars.
• Coordinate and oversee an after-school program and teen program, including homework assistance and educational enrichment activities.
• Independently plan, prepare, and facilitate resident-facing workshops and group sessions, and deliver core topics directly when external partners are unavailable.
• Develop and maintain partnerships with local providers to deliver services and workshops.
• Plan and facilitate community-building events that foster safe and meaningful relationships among community members.
• Provide residents with information and referrals to community resources and services, including connecting them with nonprofit partners delivering services within the four-pillar framework.
• Support community food distribution, including maintaining food bank partnerships and managing distribution.
• Develop and maintain strong relationships with the property management team and schedule regular communication sessions.
• Conduct monthly outreach, including door-to-door outreach, digital or virtual outreach, and presence in high-traffic locations.
• Recruit, select, train, and oversee volunteers and interns who support programming at the Resource Center.
• Use a personal automobile to acquire program supplies and donations and attend offsite meetings; mileage is reimbursed at the IRS rate.
• Publish monthly newsletters and calendars of events.
• Collect and submit program outcomes data, emphasizing social impact data collection to measure outcomes within the four pillars.
• Provide input on and adhere to resident-service program budgets, including authority to use funds for contractors when needed.

Benefits

• Term life insurance
• Employee Assistance Program
• Safe Harbor 401(k) with 4% company match
• Paid time off
• 14 paid holidays
• TextCare 24/7 virtual healthcare by text, phone, or video for the employee and household

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed