Bilingual Program Coordinator, Schools

Youth On Their Own•Tucson, AZ

10d•Hybrid

About The Position

Youth On Their Own (YOTO) supports the high school graduation and continued success of youth experiencing homelessness in Pima County. The Bilingual Program Coordinator helps students access YOTO services that reduce barriers to graduation and promote continued success, including basic needs resources, financial assistance, post-secondary planning, and community referrals. The coordinator also recruits, orients, and maintains communication with School Liaisons, who connect YOTO with students. The position includes school-based program coordination, college and career guidance, occasional coverage of YOTO’s student drop-in center, and participation in staff and program activities. At least 80% of the work is performed on-site at the YOTO office in Tucson, partner schools, or community-based sites; approximately 20% may be completed remotely. The role involves significant driving to schools in Pima County. A laptop is provided, and home internet access is required.

Requirements

Deep commitment to the mission of Youth On Their Own.
Bachelor’s degree in Education, Social Work, Psychology, or a related field, or equivalent work or lived experience.
At least 2 years of experience working with youth ages 12–22.
Compassion and understanding for youth experiencing homelessness.
Bilingual English/Spanish speaking ability.
Ability to pass a background check without felony convictions connected to theft or embezzlement or convictions related to child abuse or misconduct.
Ability to obtain a Fingerprint Clearance Card; being subject to sex offender registration in any state or federal jurisdiction precludes obtaining a Level 1 Fingerprint Clearance Card and employment with YOTO.
Valid driver’s license, clean driving record, access to a personal vehicle, and proof of auto insurance.
Ability to meet YOTO organizational and job-specific competencies, including youth focus and safety, accountability, equity, communication, participation, trauma-informed youth-centered care, adaptability, professionalism, and collaboration.
Home internet access.
Ability to meet the position’s physical and work conditions, including prolonged computer or screen use, intermittent bending and reaching, and significant driving and travel to schools in Pima County.

Responsibilities

Travel to schools regularly to meet and build relationships with School Liaisons, school staff, and student participants.
Assess student applications promptly and accurately to determine program eligibility.
Manage a caseload of up to 300 assigned students, schools, and School Liaisons.
Check in with School Liaisons and school staff, answer questions, and build shared understanding of YOTO at school sites.
Coordinate and track student service requests and ensure students receive requested services.
Accept and process student applications, academic stipends, and other financial assistance payments.
Recruit School Liaisons at schools that do not have one and work with school personnel to support recruitment.
Create and conduct educational sessions for new and returning School Liaisons.
Maintain organized administrative records, including case notes and service-request tracking.
Meet program targets and metrics related to school visits, liaison contacts, student engagement, and student success.
Conduct community outreach and presentations to increase awareness of YOTO and referrals of eligible youth.
Represent YOTO at tabling, speaking, resource-fair, community, and fundraising events, in accordance with organizational policies and procedures.
Meet with School Liaisons and students as needed about college and career topics, and provide guidance on post-secondary success.
Respond to questions and anticipate students’ college and career guidance and mentoring needs; assist with completing or reviewing FAFSA applications when needed.
Translate youth-facing materials into Spanish and provide Spanish-language service navigation and guidance to Spanish-speaking youth.
Provide coverage for the student drop-in center (Mini Mall) when needed and respond to student, youth, and community-member inquiries.
Help maintain a safe and welcoming Mini Mall through trauma-informed, LGBTQ+-inclusive, culturally aware, and sensitive practices.
Attend bi-weekly staff meetings, trainings, periodic retreats, and regular program department meetings.
Complete other projects in support of the Program team as assigned.

Benefits

401(k) with up to 4% company match.
Health, dental, and vision insurance; YOTO pays 100% of employee premiums and contributes $100 per month for dependents enrolled in its health plan.
Life insurance; YOTO pays 100% of premiums.
Short-term disability insurance; YOTO pays 100% of premiums.
At least 15 paid holidays annually (20 in 2026).
Accrued paid vacation time.
Unlimited paid sick time.
YOTO-provided cell phone.
Free mental health services.
Professional development funds.
Tuition reimbursement.
Mileage reimbursement for use of the employee’s vehicle.