Bilingual Program Coordinator, Schools

Youth On Their Own • Tucson, AZ

2d • Hybrid

About The Position

Youth On Their Own (YOTO) supports high school graduation and continued success for youth experiencing homelessness in Pima County. The Bilingual Program Coordinator engages students in YOTO services to reduce barriers to graduation and support their ongoing success. Services include basic needs, financial assistance, post-secondary planning, and community referrals.

The coordinator manages relationships with students, schools, and School Liaisons, including recruiting, onboarding, educating, and communicating with liaisons. The role also provides college and career guidance and Spanish-language navigation, supports the student drop-in center when needed, and participates in staff meetings and other program projects. The caseload may include up to 300 students, schools, and liaisons.

At least 80% of the work is conducted on-site at the YOTO Tucson office, partner schools, or community sites; approximately 20% may be performed remotely. The position requires significant driving and travel to schools in Pima County. A laptop and cell phone are provided, and home internet access is required. The starting salary is $43,000 per year.

Requirements

• Passion for and commitment to the mission of Youth On Their Own.
• Bachelor’s degree in Education, Social Work, Psychology, or a related field, or equivalent work or lived experience.
• At least 2 years of experience working with youth ages 12–22.
• Compassion and understanding for youth experiencing homelessness.
• Bilingual English/Spanish speaking ability.
• Ability to pass a background check; felony convictions connected to theft or embezzlement and convictions related to child abuse or misconduct are disqualifying.
• Ability to receive a Fingerprint Clearance Card; being subject to sex offender registration in any state or federal jurisdiction precludes obtaining a Level 1 Fingerprint Clearance Card and employment with YOTO.
• Valid driver’s license, clean driving record, access to a personal automobile, and proof of auto insurance.
• Ability to communicate calmly, supportively, respectfully, and without judgment with youth and diverse stakeholders.
• Ability to apply trauma-informed, youth-centered care and demonstrate empathy, patience, and understanding.
• Ability to adapt with composure and professionalism, use sound judgment, and maintain a calm demeanor in challenging environments.
• Ability to collaborate effectively as part of a multidisciplinary team and maintain professional working relationships.

Responsibilities

• Travel to schools regularly to meet with and build relationships with School Liaisons, school staff, and student participants.
• Assess student applications promptly and accurately to determine program eligibility.
• Efficiently maintain a caseload of up to 300 students, schools, and liaisons.
• Build relationships with schools, check in with School Liaisons and staff, and support a shared understanding of YOTO at school sites.
• Respond promptly and professionally to questions from School Liaisons and student participants.
• Coordinate student services, track requests, and ensure students receive requested support.
• Accept and process student applications, academic stipends, and other financial assistance payments.
• Recruit School Liaisons at schools where none are in place and conduct educational sessions for new and returning liaisons.
• Keep case notes and records of youth service requests organized.
• Meet program targets for school visits, liaison contacts, student engagement, and student success.
• Present information about YOTO to organizations and community partners to support awareness and referrals.
• Conduct outreach to community agencies and government departments to increase referrals of eligible youth.
• Represent YOTO at tabling, speaking, resource-fair, community, and fundraising events.
• Meet with School Liaisons and students as needed on college and career topics.
• Provide post-secondary guidance and mentoring as needed, including helping students complete or review FAFSA applications.
• Translate youth-facing materials into Spanish and provide Spanish-language service navigation and guidance.
• Cover the Mini Mall student drop-in center when needed and respond to questions from students, youth, and community members.
• Help maintain a safe, welcoming, trauma-informed, LGBTQ+ inclusive, and culturally sensitive environment in the Mini Mall.
• Attend bi-weekly staff meetings, trainings, periodic retreats, and regular program department meetings.
• Complete other projects supporting the Program team as assigned.

Benefits

• 401(k) with up to 4% company match.
• Health, dental, and vision insurance; YOTO pays 100% of employee premiums and contributes $100 per month for dependents on the health plan.
• Life insurance with premiums paid 100% by YOTO.
• Short-term disability insurance with premiums paid 100% by YOTO.
• At least 15 paid holidays annually (20 in 2026).
• Accrued paid vacation time.
• Unlimited paid sick time.
• YOTO-provided cell phone.
• Free mental health services.
• Professional development funds.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level