Bilingual Program Coordinator

Portfolio Resident Services•San Antonio, TX

20h•Onsite

About The Position

The Bilingual Program Coordinator serves as a link between PRS and an affordable housing community, maintaining a visible, professional, cooperative, and courteous relationship among residents, the property, the community, and management. The coordinator creates and implements a monthly calendar of developmental activities and essential resources that address residents’ social, educational, and economic needs. The role provides CORES-certified resident services through programs intended to build knowledge and marketable skills, support healthy lifestyles, and strengthen families. The coordinator also oversees donations, resident engagement, and volunteer efforts, while providing a welcoming atmosphere at the community center and sharing information about local resources. The position is part-time, approximately 8 hours per week, with work scheduled two days per week between 12 p.m. and 5 p.m. on weekdays. Occasional evening and weekend availability may be required, typically once or twice per quarter, and quarterly team meetings must be attended.

Requirements

Must be available to work two days per week, between 12 p.m. and 5 p.m. Monday through Friday.
Must be available for occasional evening and weekend work as job duties demand, typically one to two times per quarter.
Must be available to attend quarterly team meetings.
Relevant experience in education, social work, nonprofit work, or a related field; volunteer experience will be considered.
Experience with children, teens, adults, and/or senior citizens in various capacities.
Ability to work independently without supervision and multitask.
Exceptional organizational and administrative skills.
Effective written and oral communication skills.
Familiarity with community and social service resources.
Comfort using company-issued technology, including an iPad, and basic applications for communication, reporting, and program tracking.
Ability to distribute materials door to door throughout the property, including using stairs.

Nice To Haves

Volunteer experience is considered.
Outgoing, enthusiastic, community-minded, self-starting, resourceful, quick to learn, self-disciplined, and compassionate leadership qualities are described as desirable.

Responsibilities

Serve as a visible, professional, cooperative, and courteous link between PRS and the affordable housing community.
Create and implement a monthly calendar of developmental activities and essential resources based on residents’ social, educational, and economic needs.
Provide a welcoming atmosphere and serve as an initial point of contact at the community center.
Prepare reports using the distributed calendar, sign-in sheets, contracted program hours, and activities offered each month.
Design and post monthly calendars and update flyers weekly to advertise activities and program offerings on-site.
Distribute information door to door throughout the property, including using stairs.
Oversee program offerings and activities, recruit volunteers, solicit donations, and work with community partners.
Log communications with volunteers and community partners and record donations; submit a monthly log.
Provide residents with information about local resources and assistance.
Enlist residents in program planning and activities and determine whether additional services or programs are needed.
Communicate residents’ needs to personnel so those needs can be addressed proactively.
Independently monitor, observe, and interact with children, adults, and/or seniors.
Maintain sign-in sheets for every activity and program offering, regardless of attendance.
Use the tax-exempt certificate and number responsibly.
Monitor monthly petty cash and replenish consumable goods, supplies, paper, office supplies, and basic cleaning supplies.
Supervise use of the community center and keep it clean and organized.
Keep PRS binders, documents, and forms organized and available for property management and resident services personnel upon request.
Attend quarterly team meetings.
Perform other duties as assigned by direct management and/or PRS corporate staff.