Bilingual Program Coordinator

Portfolio Resident Services•Austin, TX

About The Position

The Bilingual Program Coordinator serves as a link between Portfolio Resident Services (PRS) and an affordable housing community, maintaining a visible, professional, cooperative, and courteous relationship with residents, property staff, and management. The role provides CORES-certified resident services and supports PRS’s mission to improve the quality of life for individuals, families, and senior citizens through programs that build knowledge and marketable skills, promote healthy lifestyles, and support families. The coordinator creates and implements a monthly calendar of developmental activities and essential resources based on residents’ social, educational, and economic needs. The position also supports resident engagement, volunteer efforts, donations, community partnerships, and the day-to-day operation of the community center. This is a part-time role scheduled for 18 hours per week, generally 12–5 p.m. four days per week, Monday through Friday. Occasional evening and weekend availability may be required, typically one to two times per quarter.

Requirements

Availability to work four days per week, with hours scheduled between 12 p.m. and 5 p.m. Monday through Friday.
Availability for occasional evening and weekend work as job duties demand, typically one to two times per quarter.
Ability to attend quarterly team meetings.
Ability to work independently without supervision and multitask.
Exceptional organizational, computer, and administrative skills.
Effective written and oral communication skills.
Comfort using company-issued technology, including an iPad, and basic applications for communication, reporting, and program tracking.

Nice To Haves

Relevant experience in education, social work, nonprofit work, or a related field; volunteer experience will be considered.
Experience with children, teens, adults, and/or senior citizens in various capacities.
Outgoing, enthusiastic, resourceful, self-disciplined, well-organized, quick to learn, and compassionate, with an interest in community service and social and economic change.

Responsibilities

Provide a welcoming atmosphere for residents and serve as the initial point of contact for the community center.
Create and implement a monthly calendar of developmental activities and essential resources addressing residents’ needs.
Prepare reports using the distributed calendar, sign-in sheets, and records of contracted program hours and monthly activities.
Design, create, and post monthly calendars and updated weekly flyers advertising activities and programs on-site.
Distribute materials door to door throughout the property, including using stairs.
Oversee program offerings and activities, recruit volunteers, solicit donations, and work with community partners.
Regularly log communications with volunteers and community partners, as well as donations, and submit a monthly log.
Provide residents with information about local resources and assistance.
Engage residents in program planning and activities to determine whether additional services or programs are needed.
Communicate resident needs to personnel so they can be addressed proactively.
Independently monitor, observe, and interact with children, adults, and/or seniors.
Maintain sign-in sheets for every activity and program offering, regardless of attendance.
Use the tax-exempt certificate and number responsibly.
Monitor monthly petty cash and replenish consumable goods, supplies, paper, office supplies, and basic cleaning supplies.
Supervise use of the community center and maintain a clean, organized presentation.
Keep PRS binders, documents, and forms neatly organized for presentation upon request to property management and resident services personnel.
Attend quarterly team meetings.
Perform other duties as assigned by direct management and/or PRS corporate staff.