Bilingual Coordinator

The Region HR•Montgomery, AL

About The Position

The Bilingual Coordinator bridges communication gaps and promotes accessibility for the aging and adult population in the tri-county area. The role combines translation and interpretation services with program support, community outreach, client advocacy, and administrative reporting. The coordinator works with agency leadership, program managers, and directors to support communications, improve service delivery, and address diverse client needs across the region. This is a part-time position scheduled for 24 hours per week, Monday through Friday, 8:00 AM to 4:30 PM, with occasional evening and weekend community events. The position is based in the tri-county area and requires approximately 40% local travel. The work environment is primarily sedentary and office-based, using a computer and telephone, with community outreach responsibilities.

Requirements

Fluency in Spanish, both verbal and written.
One to two years of professional experience in customer service, case management, social services, or administrative coordination.
Exceptional interpersonal skills and the ability to work cooperatively within a multidisciplinary team.
Strong analytical skills, including the ability to evaluate complex situations, draw conclusions from records, and exercise independent judgment.
Excellent written and verbal communication skills for documentation and public presentations.
Strong self-motivation, organization, and time-management capabilities.
Reliable transportation and a valid driver's license for required local travel.

Nice To Haves

Bachelor’s degree (BA/BS) in Social Work, Communications, Human Resources, or a related field.
Foundational familiarity with basic health needs, community resources, and common cognitive issues affecting the elderly population.
Knowledge of the Medicaid Waiver program.

Responsibilities

Translate agency forms, policies, and important correspondence accurately.
Provide interpretation for bilingual clients, vendors, and members of the public.
Develop and maintain knowledge of aging, healthcare, and adult social services resources.
Build and maintain working partnerships with local healthcare providers, aging organizations, and community resource networks.
Assist agency leadership and program managers with bilingual communications, reports, and operational rollouts.
Participate in annual process improvement initiatives to enhance service quality, efficiency, and program delivery.
Work with directors to identify and meet the needs of diverse clients across the tri-county region.
Represent the agency at outreach functions, health fairs, and community events.
Explain available resources, program goals, and eligibility requirements, including Medicaid Waiver guidelines, to clients, families, and service providers.
Record daily activities, client interactions, and time allocation using designated agency codes and software.
Prepare activity logs, findings summaries, and administrative reports.
Use Microsoft Office applications for correspondence, tracking, and basic data analysis.