Community Assistant Manager - Redfield Ridge

Cloudten Residential•Reno, NV

2d•$22 - $24•Onsite

About The Position

The Community Assistant Manager supports the Community Manager with administrative, leasing, financial, and maintenance functions involved in operating an income-producing residential property. The position is designed as a training role to prepare the Assistant Manager for future Community Manager opportunities. The role represents company policies, models professional standards, and helps ensure compliance with state landlord-tenant laws and company requirements. The Assistant Manager completes daily financial transactions, operates property management software, supports reporting and accounting, assists with leasing and marketing, and helps maintain the property and resident experience. The role also provides support and guidance to the on-site team and assumes management responsibilities when the Community Manager is absent. The position is located at Redfield Ridge in Reno, Nevada, with an hourly pay range of $22.00–$24.00 depending on experience. Leasing bonuses may provide additional income.

Requirements

At least two years of property management, leasing, or related experience.
Proficiency in Microsoft Office Suite and property management software.
Strong understanding of state landlord-tenant laws, Fair Housing standards, and local regulations.
Strong communication, organizational, and leadership skills.
Ability to solve problems and adapt to changing priorities.
Commitment to excellent customer service and resident satisfaction.
Knowledge of basic accounting principles and operational best practices.
High attention to detail.
Proactive, growth-oriented, well-organized, disciplined, and self-sufficient approach.
Strong communication skills and technology proficiency.

Responsibilities

Complete daily financial transactions, including collecting and posting rent, fees, and other payments; preparing bank deposits; reconciling accounts; preparing reports; and processing invoices and payables.
Use property management software, enter required information accurately, and complete updates and backups to maintain system integrity.
Work with the Community Manager to learn property operations, including administrative and financial duties.
Assist in developing a cohesive, professional on-site team.
Inspect common areas, apartment units, and grounds for cleanliness, safety, and compliance with building and health codes.
Assist with move-in and move-out administration, including apartment inspections.
Support financial and operational reporting requirements.
Collect rent and ensure timely deposits in compliance with state laws and notice requirements.
Serve non-payment notices and follow up on delinquent accounts; coordinate eviction proceedings when necessary under the Community Manager’s guidance.
Maintain compliance with company accounting standards and complete weekly and monthly reports.
Respond to leasing inquiries, conduct tours, and promote available units and property amenities.
Assist with preparing and maintaining accurate leasing documents in compliance with Fair Housing laws.
Monitor competing properties and market conditions and recommend pricing and marketing strategies.
Support resident retention through lease renewals and community engagement activities.
Support and guide the on-site team and address operational challenges.
Assume management responsibilities when the Community Manager is absent.
Ensure compliance with Fair Housing and other applicable regulations.
Address resident service requests and concerns promptly and professionally.
Ensure maintenance requests are completed within 24–48 hours and notify residents of delays.
Assist with preparing security deposit dispositions promptly after move-out in compliance with state laws.