Assistant Community Manager - The Ridge

MidTN Volunteer Properties • Goodlettsville, TN

1d

About The Position

As an Assistant Community Manager, you'll help oversee daily operations at a multi-family apartment community. You'll support leasing, resident relations, rent collection, renewals, and overall property performance. This role is suited to someone organized, people-focused, and driven to grow in property management.

Volunteer Properties is a property management company with over 6,000 apartment units across Kentucky, Tennessee, and Georgia. The company describes its values as Teamwork, Integrity, Engagement, Improvement, and Compassion.

Requirements

• At least 2 years of assistant property manager experience.
• Strong communication and customer service skills.
• Organized, detail-oriented, and deadline-driven.
• Proficient in Microsoft Office and willing to learn new systems.
• Experience with conflict resolution and tenant relations.
• Positive, energetic, and aligned with company values.
• Must provide proof of valid vehicle insurance.
• Valid driver's license and reliable transportation.

Nice To Haves

• OneSite experience preferred.

Responsibilities

• Build strong relationships with residents and prospects.
• Respond to maintenance requests and ensure their completion.
• Handle leasing tours and questions.
• Process rent payments and late notices.
• Manage renewals and retention efforts.
• Maintain resident files and property records.
• Assist the Community Manager with daily operations.
• Take on additional projects as needed.

Benefits

• Medical benefits after 30 days.
• 401(k).
• Generous PTO.
• Ongoing training and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed