Assistant Community Manager - The Slate

Denton Floyd Real Estate Group•Jeffersonville, IN

1d•Onsite

About The Position

Denton Floyd Real Estate Group is hiring an Assistant Community Manager for The Slate in Jeffersonville, Indiana. The company owns and manages multifamily communities and describes its culture as cooperative, team-oriented, and family-like, with opportunities for professional growth as the company grows. The role provides customer service to residents and applicants, maintains resident records and community reports, supports rent collection and move-in coordination, and assists the Community Manager as needed. The position requires 40 hours per week, availability for overtime and weekends as needed, and use of the employee’s own vehicle for job functions.

Requirements

High school education or equivalent.
At least one year of residential property management experience.
Customer-focused approach and a warm, friendly, helpful manner in person and on the phone.
Maintain a professional and courteous manner with residents, vendors, contractors, team members, and the Property Manager.
Strong customer service, verbal and written communication, and follow-up skills.
Excellent interpersonal skills, attention to detail, and organizational skills, particularly in a fast-paced, deadline-oriented environment.
Ability to organize and prioritize numerous tasks and complete them within time constraints.
Proficiency in MS Office.
Ability to work 40 hours and availability for overtime and weekends as needed.
Valid driver's license and current automobile insurance; must have access to their own vehicle for job functions.
Must pass drug screening and criminal background check.

Nice To Haves

Ability to speak Spanish.

Responsibilities

Provide professional, friendly customer service and respond promptly to resident concerns and requests.
Maintain accurate resident records in accordance with company policy.
Update daily reports, including notices to vacate, vacancy reports, and activity reports.
Collect rents and prepare receipts and late notices.
Compose correspondence and documents; answer phones and greet residents professionally.
Communicate professionally with residents, applicants, and representatives of other companies.
Maintain complete and accurate resident files and documentation.
Maintain a calendar of scheduled move-ins and ensure appointments are completed and apartments are inspected and compliant with established standards before move-in.
Assist the Community Manager as needed.