Assistant Community Manager - The Ridge

MidTN Volunteer Properties•Goodlettsville, TN

About The Position

As an Assistant Community Manager, you will help oversee daily operations at a multi-family apartment community. You will support leasing, resident relations, rent collection, renewals, and overall property performance. The role is suited to an organized, people-focused person who is driven to grow in property management. Volunteer Properties manages more than 6,000 apartment units across Kentucky, Tennessee, and Georgia. The company describes its values as Teamwork, Integrity, Engagement, Improvement, and Compassion. Volunteer Properties is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs, without regard to race, gender, religion, or other protected status.

Requirements

  • At least 2 years of assistant property manager experience.
  • Strong communication and customer service skills.
  • Organized, detail-oriented, and deadline-driven.
  • Proficiency in Microsoft Office and willingness to learn new systems.
  • Experience with conflict resolution and tenant relations.
  • Positive, energetic, and aligned with company values.
  • Must provide proof of valid vehicle insurance.
  • Valid driver's license and reliable transportation.

Nice To Haves

  • OneSite experience preferred.

Responsibilities

  • Build strong relationships with residents and prospects.
  • Respond to maintenance requests and ensure they are completed.
  • Conduct leasing tours and answer questions.
  • Process rent payments and late notices.
  • Manage renewals and resident retention efforts.
  • Maintain resident files and property records.
  • Assist the Community Manager with daily operations.
  • Take on additional projects as needed.

Benefits

  • Medical benefits after 30 days.
  • 401(k).
  • Generous PTO.
  • Ongoing training and development.
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