Assistant Community Manager - The Slate

Denton Floyd Real Estate Group•Jeffersonville, IN

About The Position

Denton Floyd Real Estate Group is seeking an energetic Assistant Community Manager for its team in Jeffersonville, Indiana, at The Slate. The company owns and manages multifamily communities and describes its culture as collaborative, cooperative, and family-oriented. The role supports the Community Manager and focuses on resident service, property-management records and communications, rent collection, and coordinating move-ins. The position requires residential property management experience, strong customer service and organizational skills, proficiency in MS Office, and use of the employee’s own vehicle for job functions. The employee must be able to work 40 hours and be available for overtime and weekends as needed. Compensation is based on the skills presented at hiring.

Requirements

High school education or equivalent.
At least one year of residential property management experience.
Customer-focused approach and ability to be warm, friendly, and helpful in person and on the phone.
Professional and courteous manner with residents, vendors, contractors, team members, and the Property Manager.
Strong customer service, verbal communication, written communication, and follow-up skills.
Excellent interpersonal skills, attention to detail, and organizational skills, particularly in a fast-paced, deadline-oriented environment.
Ability to organize and prioritize numerous tasks and complete them under time constraints.
Proficiency in MS Office.
Ability to work 40 hours and availability for overtime and weekends as needed.
Valid driver’s license and current automobile insurance; must have own vehicle to fulfill job functions.
Ability to pass a drug screening and criminal background check.

Nice To Haves

Ability to speak Spanish.

Responsibilities

Provide professional and friendly customer service.
Respond warmly and promptly to residents’ concerns and requests regarding their homes or the community, and strive to exceed expectations.
Maintain accurate resident records in accordance with company policy.
Update daily reports, including notices to vacate, vacancy reports, and activity reports.
Collect rent and prepare receipts and late notices.
Compose correspondence and documents, answer phones, and greet residents professionally.
Communicate professionally with residents, applicants, and representatives of other companies.
Maintain resident files and ensure paperwork and documentation are complete and accurate.
Maintain a calendar of scheduled move-ins and ensure appointments are completed and apartments are inspected and compliant with established standards before move-in.
Assist the Community Manager as needed.