Community Manager - The Slate

Denton Floyd Real Estate Group•Jeffersonville, IN

About The Position

Denton Floyd Real Estate Group is hiring a Community Manager for The Slate in Jeffersonville, Indiana. The company owns and manages multifamily communities and describes its culture as collaborative, cooperative, and family-oriented. The role offers the opportunity to grow professionally as the company grows. The Community Manager provides customer service to residents and applicants, handles rent collection and related paperwork, maintains resident records, coordinates move-ins, and coordinates the daily activities of the Maintenance Team. The position requires 40 hours of work per week, with availability for overtime and weekends as needed. Compensation is based on the skills presented at hiring.

Requirements

High school education or equivalent.
At least two years of experience in residential property management.
Customer-focused approach and a warm, friendly, helpful manner in person and on the phone.
Maintain a professional, courteous manner with residents, vendors, contractors, team members, and the Property Manager.
Strong customer service, verbal communication, written communication, and follow-up skills.
Excellent interpersonal skills, attention to detail, and organizational skills, particularly in a fast-paced, deadline-oriented environment.
Ability to organize and prioritize numerous tasks and complete them within time constraints.
Proficiency in MS Office.
Ability to work 40 hours and availability for overtime and weekends as needed.
Valid driver's license and current automobile insurance; must use own vehicle to fulfill job functions.
Must pass drug screening and criminal background check.

Nice To Haves

Ability to speak Spanish.

Responsibilities

Provide professional and friendly customer service.
Collect rents and prepare receipts and late notices.
Compose correspondence and documents; answer phones and greet residents professionally.
Maintain professional communication with residents, applicants, and representatives of other companies.
Maintain resident files and ensure paperwork and documentation are complete and accurate.
Maintain a calendar of scheduled move-ins and ensure appointments are completed and apartments are inspected and compliant with established standards before move-in.
Coordinate the daily activity of the Maintenance Team.