Community Manager - Valley Ridge, San Antonio, TX

Ascentia Real Estate Holdings Co•San Antonio, FL

2d•$60,000 - $75,000•Onsite

About The Position

The Community Manager is the on-site leader of the Manufactured Housing Community (MHC) and reports to the District Manager. The role is responsible for carrying out the property’s strategic vision and overseeing the day-to-day operations and performance of the assigned community or communities. The Community Manager builds and leads a team of on-site employees, Home Office personnel, contractors, and vendors toward shared goals. Responsibilities include resident service and retention, rent collection and eviction processes, marketing and occupancy, expense control, property appearance, employee management, reporting, recordkeeping, and coordination of capital projects. The Community Manager enforces company and community policies, lease terms, and applicable laws and regulations, and performs other assignments requested by the District Manager.

Requirements

Authorization to work in the United States.
At least 5 years of relevant experience building and leading teams.
Excellent leadership skills.
Excellent verbal, written, prioritization, time-management, organization, and listening skills, with strong attention to detail.
Strong computer skills, including Microsoft Office Suite.
Valid, active driver's license.

Nice To Haves

Experience in property building and/or management, especially multifamily and/or manufactured housing.
Yardi experience.

Responsibilities

Provide courteous, timely resident service; respond to requests and work orders; manage retention programs and organize resident events.
Enforce rent collection policies, account for income, transmit income data, make daily bank deposits, manage evictions and bad-debt collections, and review targeted Yardi reports weekly.
Monitor the local housing market and competition; promote the property; qualify prospective residents; renew leases; conduct market surveys; and use signage and leasing materials effectively.
Operate within property budget guidelines, oversee authorized purchasing, control expenses, verify contracted work before invoice approval, and process invoices accurately and promptly.
Inspect the property daily, including common areas, vacant sites, parking lots, models, and vacant homes; maintain a clean and orderly appearance; prepare vacant homes for market; and administer the Gold Star home service program quarterly to eligible homes.
Recruit, hire, orient, train, and supervise property employees; schedule and review work; promote professional conduct; and ensure OSHA-compliant work and safety awareness.
Assist the District Manager with the annual budget and prepare and submit required property, financial, variance, invoice, deposit, market survey, and other reports and records.
Accurately record and transmit rent roll, move-in and move-out, asset management, traffic, and property status information to the DOTS team.
Maintain complete resident, maintenance, vendor, work order, traffic, inventory, permit, license, and other property records, as well as adequate office forms, supplies, and equipment.
Identify deferred maintenance, repairs, and capital improvements; develop project plans with the District Manager; obtain competitive bids; and coordinate contractor work and special projects.
Enforce company policies and procedures, community rules, lease terms, and applicable laws and regulations; meet property goals; and promptly report safety or health hazards and unusual events to the District Manager.
Perform other work assignments requested by the District Manager.