Community Manager | Ocoee Village Apartments

ALCO Management • Cleveland, TN

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About The Position

The Community Manager is responsible for the overall day-to-day operations of the assigned property, including financial performance, regulatory compliance, resident satisfaction, and property condition. The role provides leadership to site staff, oversees maintenance and vendor operations, and ensures the community remains safe, well-maintained, and market ready. The Community Manager drives strong net operating income through effective budgeting and cost control while adhering to State and Federal Fair Housing laws and Project-Based Section 8 and Tax Credit program requirements. The position also fosters positive resident relationships to support retention in a fast-paced, ever-changing environment.

The role includes overseeing daily property operations; developing and managing annual operating and capital budgets; monitoring collections, postings, and invoice processing; and completing company and regulatory reports. The Community Manager supervises site and maintenance staff, oversees property condition and vendors, conducts inspections, and supports resident satisfaction and retention.

The work environment requires the ability to lead and operate effectively in a fast-paced, ever-changing environment. Travel for training and occasional business meetings may be required. High school diploma or equivalent is required; some college is strongly preferred. Offers are contingent on successful completion of a background check and drug screening.

Requirements

• Solid understanding and experience with Project-Based Section 8 and Tax Credit programs.
• Strong financial management skills, including budgeting, forecasting, and cost control.
• Ability to multitask and meet deadlines.
• Professional and effective communication skills.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Ability to travel for training and occasional business meetings.
• High school diploma or equivalent required.

Nice To Haves

• Some college is strongly preferred.

Responsibilities

• Oversee all aspects of daily property operations.
• Develop and manage annual operating and capital budgets.
• Achieve strong net operating income through cost control and financial oversight.
• Monitor rental collections, posting, and invoice processing.
• Complete and submit required company and regulatory reports accurately and on time.
• Maintain adherence to State and Federal Fair Housing laws.
• Ensure compliance with Project-Based Section 8 and Tax Credit program requirements.
• Monitor and enforce resident lease obligations.
• Direct and supervise property maintenance and site staff.
• Ensure compliance with company personnel policies and procedures.
• Promote safe work practices and ensure the safety of the site and its occupants.
• Communicate effectively with staff, residents, vendors, and corporate leadership.
• Ensure all physical aspects of the property are functional and properly maintained.
• Conduct regular property inspections.
• Ensure units are market ready and meet company standards.
• Bid, negotiate, and manage vendor service contracts and special projects.
• Engage regularly with residents, proactively address concerns, and foster positive relationships.
• Support resident retention initiatives and community satisfaction efforts.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Company-paid life insurance
• Company-paid disability insurance
• 401(k) with company contribution
• Paid time off
• Paid holidays
• Eligible team members may participate in performance-based incentives where applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED