Community Liaison

Care Hospice•San Jose, CA

About The Position

Continuum Hospice is seeking a self-driven, compassionate Community Liaison to serve the San Jose area. The Community Liaison, also described as a Hospice Marketer / Sales Representative, represents Continuum Hospice and promotes its specialized hospice services throughout the community. The role focuses on building trust-based relationships with referral sources, physicians, and healthcare partners, increasing awareness and preference for hospice services, and helping patients and families access compassionate care. The position supports census growth and represents the organization’s mission of providing dignity, peace, comfort, and human connection to patients and their loved ones. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., covering San Jose and surrounding areas. Compensation is listed as an average base pay range of $65.00–$70.00 per hour plus uncapped commission. The stated pay range is a general guideline, not a guaranteed offer; final compensation depends on relevant experience and the position’s responsibilities and is confirmed at the conclusion of the interview process.

Requirements

At least two years of sales or marketing experience in healthcare.
Ability to establish and maintain working relationships with key staff, marketing contacts, and clinical staff to support a thorough understanding of hospice services.
Proven ability to generate and maintain relationships with new and existing accounts, including physicians, healthcare professionals, and community agencies.
Willingness to drive, with reliable transportation, a valid driver’s license, and auto insurance.

Nice To Haves

Bachelor’s degree in a related field; additional experience may be substituted for the educational requirement.
Hospice or palliative care marketing experience.
Prior clinical experience.

Responsibilities

Establish and nurture relationships with key decision-makers, including physicians and healthcare partners, to strengthen collaboration and trust within the medical community.
Conduct regular outreach as an advocate for hospice services and the organization’s commitment to compassionate, high-quality care.
Position the hospice as the provider of choice across the service area and contribute to growth and census goals.
Drive referral growth through regular, intentional visits with referring physicians, hospital discharge planners, skilled nursing facilities, social workers, and other healthcare professionals.
Lead initial conversations about hospice care with patients and families, explain services and philosophy clearly, and facilitate consent with empathy and respect.