Community Liaison

Center for Justice Innovation•New York, NY

6d•$52,000 - $57,000•Onsite

About The Position

The Staten Island Justice Center is seeking a Community Liaison for its Family Enrichment Center (FEC). Reporting to the FEC Senior Program Manager and working closely with the Youth Engagement Specialist and Family Advocate, the Community Liaison supports the FEC’s daily operations and community engagement. The role develops and maintains a Community Advisory Board; builds relationships and partnerships with residents, youth, families, schools, businesses, community organizations, and other stakeholders; and designs outreach, communications, events, and activities that respond to community needs and strengthen collaboration. The Liaison also supports resource connections, community resource mapping, feedback and documentation processes, and continuous improvement of FEC offerings. Family Enrichment Centers build on family and community strengths and are guided by community members’ interests, goals, and desires. They are voluntary, welcoming spaces that respect privacy and each person’s choice about how and when to participate; they do not use a traditional social-service or case-management approach. The Community Liaison helps foster an inclusive, safe, and engaging environment where information, referrals, resources, and support are shared. This is a full-time position based in Staten Island, New York, with a Monday–Friday schedule of 9:00 a.m.–5:00 p.m. and flexibility to work evenings and weekends as needed. The compensation range is $28.57–$30.65 per hour, annually equivalent to $52,000–$57,500 for a 35-hour work week, commensurate with experience.

Requirements

Excellent writing skills.
Strong communication skills and ability to work in a multidisciplinary setting and maintain relationships with multiple agencies and organizations onsite and in the community.
Experience providing community-based engagement and outreach services.
Demonstrated experience coordinating programs, facilitating initiatives, and designing activities that engage community members.
Ability to work in a non-hierarchical, multidisciplinary setting and build relationships using a warm, engaging, and enthusiastic communication style.
Good judgment, problem-solving ability, and strong planning, organizational, and multitasking skills.
Ability to balance collaborative work with independent work.
Comfort with technology and video platforms such as Microsoft 365, Google Workspace, and Zoom.
Legally authorized to work in the United States at the time of application and throughout employment.

Nice To Haves

Associate's or bachelor's degree and at least one year of experience are preferred.
Bilingual English-Spanish ability is preferred.
Knowledge of community resources on the North Shore of Staten Island is preferred.
Access to a personal vehicle and a driver's license are preferred.

Responsibilities

Develop relationships with community residents and stakeholders to identify strengths, elevate resident voices, and inform community-relevant FEC activities and offerings.
Build and maintain partnerships with schools, community organizations, local coalitions, businesses, and other stakeholders to strengthen trust, collaboration, visibility, and access to resources.
Organize and promote opportunities for residents and partners to participate in planning and implementing FEC offerings and community activities.
Attend Community Board, school, and other community-based meetings to represent the FEC.
Design and implement outreach and engagement initiatives and keep stakeholders informed about FEC activities, events, initiatives, and partnership opportunities.
Create monthly marketing materials, including calendars, flyers, email blasts, and social media content.
Communicate information about FEC offerings and events through the website, newsletters, social media, flyers, partner networks, email, phone, and in-person conversations.
Create and maintain a partner tracking system and contact log to strengthen connections and track impact.
Identify and incorporate community resource mapping and referral systems, with guidance from the Family Advocate and Youth Engagement Specialist.
Identify, maintain, and publish up-to-date information, guides, resources, and tools related to issues affecting youth and families.
Train community members and staff in outreach, engagement, and recruitment strategies.
Identify and develop emerging community leaders for roles such as mentors, teachers, group leaders, and constituent representatives.
Support documentation, data collection, and feedback processes to inform continuous improvement of FEC offerings, services, and partnerships.
Work collaboratively with funders to develop, track, and evaluate program impact and outcomes.
Maintain member and office supplies and resources, and update FEC décor based on community feedback.
Maintain familiarity with SIJC programs and services and share resources as needed.
Support day-to-day FEC operations and administration, including reception coverage, program logistics, inventory, member engagement, and office protocols and procedures in partnership with the FEC Director.
Assist with cleanliness and upkeep of the FEC space.
Network with FEC staff at other locations to create peer support opportunities.
Participate in SIJC all-staff meetings, committees, and staff development activities.
Attend SIJC/FEC events and community meetings as needed.
Perform other duties and responsibilities as assigned.