Community Leasing Manager

Core Spaces•Orlando, FL

About The Position

The Community Leasing Manager manages the property’s leasing function and provides day-to-day leadership for the onsite leasing team. The role oversees leasing strategy, team performance, and operational execution to achieve occupancy, conversion, and revenue goals. It is a key business leadership position with responsibility for directing Leasing Associates and Community Concierges, developing and executing leasing and marketing strategies, analyzing performance data, and driving initiatives that affect property success. The manager is accountable for effective leasing operations, alignment with company standards, and compliance with applicable policies and legal requirements. The role partners with the Property Manager and cross-functional teams on leasing performance and resident experience initiatives, and contributes to special projects, process improvements, operational initiatives, and assigned HR/People Operations responsibilities. Additional hours, including evenings and weekends, may be required based on business needs. The position may occasionally require lifting and moving objects up to 50 pounds, as well as bending and stooping.

Requirements

High school graduate.
Two years of experience in property management or a related field.
Proven track record of driving leasing performance, including occupancy, traffic conversion, and revenue outcomes.
Demonstrated ability to lead, coach, and influence team performance to achieve business goals.
Experience participating in hiring, training, and performance management of team members.
Ability to analyze performance data and translate insights into actionable leasing and marketing strategies.
Ability to exercise independent judgment and make decisions in a fast-paced, customer-facing environment.
Strong communication, organizational, and problem-solving skills.
Ability to occasionally lift and move objects up to 50 pounds and to bend and stoop.

Nice To Haves

College degree.
Proven track record in leasing within the student housing industry.
Strong social media marketing background, including creating engaging content and managing social media platforms.
Proficiency in Canva or similar design tools.
Experience with Entrata or similar property management software.

Responsibilities

Direct and oversee Leasing Associates and Community Concierges on an ongoing basis, including creating schedules.
Coach and direct staff day to day to support performance, accountability, and development.
Participate in hiring by interviewing candidates and making recommendations in final hiring determinations.
Provide input and recommendations on performance evaluations, disciplinary actions, and termination decisions.
Lead leasing staff training and onboarding.
Monitor team performance and implement strategies to improve productivity, conversion, and customer experience.
Own property leasing outcomes, including occupancy, traffic conversion, and revenue contribution.
Develop and implement leasing and marketing strategies, using independent judgment on pricing, promotions, and outreach initiatives.
Analyze leasing trends, traffic, and performance data to adjust strategies and drive results.
Partner with the Property Manager to align leasing strategy with property and financial goals.
Oversee marketing campaigns, events, and outreach initiatives and ensure they align with brand standards and business goals.
Direct the team’s execution of leasing activities to ensure consistency and effectiveness.
Manage daily leasing operations, ensuring efficiency, compliance, and alignment with company standards.
Ensure adherence to company policies, procedures, and legal requirements.
Maintain accurate and timely leasing and marketing reporting.
Provide leadership oversight during peak operational periods, including move-ins, move-outs, and turnover activities.
Partner with the Property Manager and cross-functional teams on initiatives affecting leasing performance and resident experience.
Contribute to assigned special projects, process improvements, and operational initiatives.
Complete assigned HR/People Operations responsibilities.
Work additional hours, including evenings and weekends, as needed based on business needs.
Occasionally lift and move objects up to 50 pounds and perform bending and stooping as situations require.

Benefits

A culture that provides a sense of belonging.
Competitive pay.
Generous paid time off.
Paid 14 or more holidays, including the employee’s birthday.
Paid parental leave beginning after 90 days.
Paid volunteer time off.
Health plan options beginning within at least 30 days of employment.
Yearly subscription to a meditation app.
Employee Assistance Program for confidential support services.
Company retirement options, including a 401(k) with matching and a Roth account option.