Community Leasing Manager

Core Spaces•Tucson, AZ

About The Position

The Community Leasing Manager manages the leasing function and provides day-to-day leadership of the onsite leasing team. The role oversees leasing strategy, team performance, and operational execution to achieve occupancy, conversion, and revenue goals for the assigned property. As a key business leader for leasing performance, this position directs and oversees Leasing Associates and Community Concierges on a regular and ongoing basis. The manager exercises independent judgment in developing and executing leasing and marketing strategies, analyzing performance data, and driving initiatives that affect property success. The role is accountable for effective leasing operations, alignment of team performance with company standards, and compliance with applicable policies and legal requirements.

Requirements

High school graduate.
Two years of experience in property management or a related field.
Proven track record of driving leasing performance, including occupancy, traffic conversion, and revenue outcomes.
Demonstrated ability to lead, coach, and influence team performance to achieve business goals.
Experience participating in hiring, training, and performance management of team members.
Ability to analyze performance data and translate insights into actionable leasing and marketing strategies.
Ability to exercise independent judgment and make decisions in a fast-paced, customer-facing environment.
Strong communication, organizational, and problem-solving skills.
Availability for additional hours, including evenings and weekends, as needed based on business needs.
Ability to occasionally lift and move objects up to 50 pounds; the work may involve bending, stooping, and lifting throughout the day.

Nice To Haves

College degree preferred, but not required.
Proven leasing track record in the student housing industry.
Background in social media marketing, including creating engaging content and managing social media platforms.
Proficiency in Canva or similar design tools for creating graphics and promotional materials.
Experience with Entrata or similar property management software.

Responsibilities

Direct and oversee leasing staff, including Leasing Associates and Community Concierges, on an ongoing basis, including creating their schedules.
Coach and direct the team day to day to support performance, accountability, and development.
Participate in hiring decisions by interviewing candidates and making recommendations in final hiring determinations.
Provide input and recommendations on performance evaluations, disciplinary actions, and termination decisions.
Lead training and onboarding of leasing staff to ensure consistent execution of leasing standards and processes.
Monitor team performance and implement strategies to improve productivity, conversion, and customer experience.
Own property leasing outcomes, including occupancy, traffic conversion, and revenue contribution.
Develop and implement leasing and marketing strategies, using independent judgment on pricing, promotions, and outreach initiatives.
Analyze leasing trends, traffic, and performance data to adjust strategies and drive results.
Partner with the Property Manager to align leasing strategy with broader property and financial goals.
Oversee marketing campaigns, events, and outreach initiatives, ensuring they support leasing objectives and align with brand standards and business goals.
Direct the team in leasing activities to ensure consistent and effective execution.
Manage daily leasing operations to ensure efficiency, compliance, and alignment with company standards.
Ensure adherence to company policies, procedures, and legal requirements.
Maintain accountability for accurate and timely leasing and marketing reporting.
Provide leadership oversight during peak operational periods, including move-ins, move-outs, and turnover activities.
Partner with the Property Manager and cross-functional teams on initiatives affecting leasing performance and resident experience.
Contribute to assigned special projects, process improvements, and operational initiatives.
Complete assigned HR/People Operations-related responsibilities.

Benefits

Culture that provides a sense of belonging.
Competitive pay.
Generous paid time off.
Paid 14 or more holidays, including the employee's birthday.
Paid parental leave beginning after 90 days.
Paid volunteer time off.
Health plan options beginning within at least 30 days of employment.
Yearly subscription to a meditation app.
Employee Assistance Program for confidential support services.
Company retirement options, including a 401(k) with matching and a Roth account option.