Community Leasing Manager

Core Spaces • Seattle, WA

5d

About The Position

The Community Leasing Manager is responsible for managing the leasing function and providing day-to-day leadership to the onsite leasing team. The role oversees leasing strategy, team performance, and operational execution to achieve occupancy, conversion, and revenue goals for an assigned property.

The position is a key business leadership role for leasing performance, directing and overseeing Leasing Associates and Community Concierges on a regular and ongoing basis. It exercises independent judgment in developing and executing leasing and marketing strategies, analyzing performance data, and leading initiatives that affect property success. The manager ensures leasing operations are effective, team performance aligns with company standards, and applicable policies and legal requirements are followed.

The role reports to the Community Manager and provides functional oversight to Leasing Associates and Community Concierges. It may require additional hours, including evenings and weekends, based on business needs. The role also requires occasional lifting and moving of objects up to 50 pounds, and may involve bending and stooping.

Requirements

• High school graduate.
• Two years of experience in property management or a related field.
• Proven track record of driving leasing performance, including occupancy, traffic conversion, and revenue outcomes.
• Demonstrated ability to lead, coach, and influence team performance to achieve business goals.
• Experience participating in hiring, training, and performance management of team members.
• Ability to analyze performance data and turn insights into actionable leasing and marketing strategies.
• Ability to exercise independent judgment and make decisions in a fast-paced, customer-facing environment.
• Strong communication, organizational, and problem-solving skills.
• Availability for additional hours, including evenings and weekends, as needed based on business needs.
• Ability to occasionally lift and move objects up to 50 pounds; may need to bend and stoop throughout the workday.

Nice To Haves

• College degree (preferred but not required).
• Proven leasing experience in the student housing industry.
• Strong social media marketing background, including creating engaging content and managing social media platforms.
• Proficiency with Canva or similar design tools for creating graphics and promotional materials.
• Experience with Entrata or similar property management software.

Responsibilities

• Direct and oversee Leasing Associates and Community Concierges, including creating their schedules.
• Coach and direct leasing staff to support performance, accountability, and development.
• Participate in hiring decisions by interviewing candidates and providing recommendations on final hiring determinations.
• Provide input and recommendations regarding performance evaluations, disciplinary actions, and termination decisions.
• Lead training and onboarding to ensure consistent execution of leasing standards and processes.
• Monitor team performance and implement strategies to improve productivity, conversion, and customer experience.
• Own leasing performance outcomes, including property occupancy, traffic conversion, and revenue contribution.
• Develop and implement leasing and marketing strategies, exercising independent judgment on pricing, promotions, and outreach initiatives.
• Analyze leasing trends, traffic, and performance data to adjust strategies and drive results.
• Partner with the Property Manager to align leasing strategy with broader property and financial goals.
• Oversee marketing campaigns, events, and outreach initiatives in support of leasing objectives.
• Ensure marketing efforts align with brand standards and business goals.
• Direct the team’s leasing activities to ensure consistent and effective execution.
• Manage daily leasing-function operations to support efficiency, compliance, and alignment with company standards.
• Ensure adherence to company policies, procedures, and legal requirements.
• Maintain accountability for accurate and timely leasing and marketing reporting.
• Provide leadership oversight during peak operational periods, including move-ins, move-outs, and turnover activities, ensuring the team executes effectively.
• Partner with the Property Manager and cross-functional teams on initiatives affecting leasing performance and resident experience.
• Contribute to assigned special projects, process improvements, and operational initiatives.
• Complete assigned HR/People Operations responsibilities.

Benefits

• Competitive pay.
• Generous paid time off.
• 14 or more paid holidays, including the employee’s birthday.
• Paid parental leave beginning after 90 days.
• Paid volunteer time off.
• Health plan options beginning within at least 30 days of employment.
• Yearly meditation app subscription.
• Employee Assistance Program for confidential support services.
• 401(k) with matching and a Roth account option.
• Discretionary annual bonus, potentially paid quarterly and dependent on individual and organizational performance.
• Comprehensive benefits package that includes health insurance, retirement plans, and paid time off.
• 20% employee housing discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED