About The Position

The Community Leasing Associate serves as the primary contact for prospective residents and residents, guiding prospects through the leasing process and helping create exceptional living experiences. The role combines sales, customer service, marketing, and operations to support the community’s success. The associate manages lease files and records, uses Yardi software for leasing processes, verifies application information, and performs other tasks required for LIHTC or HUD programs. The role also supports marketing by updating social media, assisting with advertising, and staying informed about local market trends. The position is for the Woodlands community, which has 110 units.

Requirements

  • High school diploma or equivalent.
  • Minimum of one year of experience in customer service, sales, or retail.
  • Intermediate knowledge of Microsoft Outlook, Word, and Excel.
  • A valid driver’s license may be required.

Nice To Haves

  • Leasing or real estate experience.
  • Knowledge of the Low-Income Housing Tax Credit (LIHTC) program.
  • Experience using Yardi or similar property management software.

Responsibilities

  • Serve as the first point of contact for prospective residents and residents.
  • Drive the leasing process and close deals.
  • Deliver outstanding customer service and exceed expectations.
  • Manage lease files and maintain accurate records.
  • Use Yardi software for leasing processes.
  • Verify application information and complete other tasks as required for LIHTC or HUD programs.
  • Update social media and assist with advertising.
  • Stay informed about local market trends.

Benefits

  • Competitive compensation plans.
  • 401(k) matching.
  • Paid time off, including sick days.
  • Paid holidays.
  • Paid time off for volunteering activities (optional).
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Flexible spending account.
  • Life insurance.
  • Training, coaching, and mentoring for career development.
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