Community Leasing Associate

Fairfield Residential•Bethesda, MD
•$20 - $26

About The Position

The Community Leasing Associate serves as the face of Fairfield for prospective residents and guides them through the leasing process, combining sales, customer service, and marketing to support the community. The role is at The Montgomery, a community with 386 units. The associate serves as a first point of contact for prospects and residents, drives the leasing process and closes deals, delivers high-quality service, manages lease files and records, uses Yardi software for leasing processes, updates social media, assists with advertising, and stays informed about local market trends.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license.
  • At least one year of experience in customer service, sales, or retail.
  • Intermediate knowledge of Microsoft Outlook, Word, and Excel.

Nice To Haves

  • Leasing or real estate experience preferred.
  • Experience using Yardi or similar property management software is a plus.

Responsibilities

  • Serve as the first point of contact for prospective residents and residents.
  • Guide prospects through the leasing process, drive leasing activity, and close deals.
  • Deliver outstanding customer service and exceed expectations.
  • Manage lease files and maintain accurate records.
  • Use Yardi software for leasing processes.
  • Update social media and assist with advertising.
  • Stay informed about local market trends.

Benefits

  • Paid time off, paid holidays, and sick days.
  • Paid time off for optional volunteering activities.
  • Matched 401(k).
  • Medical, dental, and vision insurance.
  • Flexible spending account.
  • Life insurance.
  • Training, coaching, and mentoring for career development.
  • Competitive compensation plans.
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