Community Leasing Associate

Fairfield • San Diego, CA

4d

About The Position

The Community Leasing Associate represents Fairfield to prospective residents, guides them through the leasing process, and helps create exceptional living experiences. The position combines sales, customer service, operations, and marketing to support the success of the community. The role is based at Rivair Apartment Homes, a 316-unit community.

The associate serves as a first point of contact for prospects and residents, advances leasing and sales, maintains lease files and accurate records, uses Yardi for leasing processes, updates social media, assists with advertising, and keeps informed about local market trends. Duties also include working safely and cooperatively, maintaining performance under stressful conditions, communicating respectfully, providing exceptional customer service, and following applicable laws and company policies. The position involves access to residents’ homes and confidential resident information, including financial information.

This is a non-exempt position with an estimated hourly rate of $19.86–$25.82. Actual offers may vary based on candidate skills, education, experience, location, and job complexity. The stated range is base pay and excludes any applicable allowances, perks, commissions, or bonuses.

Requirements

• High school diploma or equivalent.
• At least one year of experience in customer service, sales, or retail.
• Intermediate knowledge of Microsoft Outlook, Word, and Excel.
• A valid driver’s license may be required.

Nice To Haves

• Leasing or real estate experience preferred.
• Experience using Yardi or similar property management software is a plus.

Responsibilities

• Serve as the first point of contact for prospective residents and residents.
• Drive the leasing process and close deals.
• Deliver outstanding service and exceed customer expectations.
• Manage lease files and maintain accurate records.
• Use Yardi software for leasing processes.
• Update social media and assist with advertising.
• Stay informed about local market trends.
• Work safely and cooperatively with others, including supervisors.
• Adhere to performance standards despite stressful conditions.
• Communicate effectively and respectfully to provide exceptional customer service.
• Follow federal, state, and local laws and Company policies.
• Safeguard residents’ homes and confidential information, including financial information.

Benefits

• Competitive compensation plans.
• Paid time off, including sick days.
• Paid holidays.
• Paid time off for volunteering activities (optional).
• Matched 401(k).
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Flexible spending account.
• Life insurance.
• Training, coaching, and mentoring for career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED