Associate, Community Leasing

Darwin Homes•New Braunfels, TX

11d•$25 - $25•Onsite

About The Position

We are seeking an enthusiastic, creative, and customer-focused Onsite Leasing Associate to join our property management team. This role combines leasing expertise with marketing support, social media engagement, and community event coordination to help drive occupancy, elevate brand presence, and enhance the resident experience. As the first point of contact for prospects, you will represent Adoor Property Management with professionalism, hospitality, and strong sales acumen.

Requirements

Previous experience in leasing, property management, hospitality, customer service, or sales preferred.
Strong communication and interpersonal skills with a polished, professional demeanor.
Ability to resolve conflicts, build rapport, and maintain positive relationships.
Creative mindset with interest or experience in social media content creation.
Strong organizational skills with the ability to multitask in a fast-paced environment.
Familiarity with property management software and CRM systems is a plus.

Responsibilities

Represent Adoor Property Management, serving as the first point of contact for prospective residents.
Answer questions, qualify leads, and effectively communicate the community’s features and benefits.
Conduct in-person and virtual tours of the property, highlighting amenities and value.
Understand each prospect’s needs and create a sense of urgency to apply.
Follow up with leads promptly to maximize conversion and support occupancy goals.
Assist with lease signings, renewals, move-ins, and move-outs.
Deliver exceptional service to current and prospective residents.
Diffuse and resolve difficult situations while maintaining positive resident relationships.
Support retention efforts through renewals, communication, and participation in resident events.
Assist in creating, capturing, and posting engaging content across social media platforms.
Promote leasing specials, property highlights, and community events through digital channels.
Support reputation management by monitoring reviews and encouraging resident engagement.
Contribute ideas for marketing campaigns, outreach, and branding initiatives.
Help plan, organize, and execute resident events and community-building programs.
Support the creation of annual and monthly event calendars to enhance resident retention.
Engage with residents during events to foster a welcoming and connected environment.
Track communications with prospects and maintain accurate records in property management systems.
Update necessary paperwork, leasing files, and digital records.
Uphold compliance with Fair Housing and company policies.
Assist management with daily operational tasks.
Ensure the leasing office, model units, and amenity spaces are clean, staged, and tour-ready.
Identify and report maintenance needs or safety concerns promptly.
Uphold all company standards, policies, and regulations.