Community Director

University of New Hampshire•Plymouth, NH

13d•$35,568 - $61,950•Onsite

About The Position

The Community Director (CD) engages with residents to advance the University’s mission and vision and is responsible for the daily operation of a Residential Community of approximately 250–500 students. Communities are located in one of eight residential areas and may include traditional residence halls, apartment-style housing, or suite-style living. The CD supervises up to 14 Community Advisors and up to 15 Desk Attendants, all undergraduate or graduate student staff, and may supervise one Lead Community Advisor depending on the assigned community. This is a 12-month, fully benefited, professional live-in position. The successful candidate will begin in January 2027. The role emphasizes student staff supervision and development, student engagement and crisis response, residential community building, administration of housing operations, campus collaboration, and leadership. The position also represents Residential Life while serving as the Community Director on-call/duty.

Requirements

Bachelor’s degree.
Strong desire to work directly with students while living and working in a residential setting.
Aptitude for learning and applying policies, procedures, and regulations.
Strong administrative ability and skills.
Strong supervisory skills and willingness to develop in this area.
Effective planning and goal-setting skills.
Ability to work with, manage, and train small to large groups.
Excellent written, verbal, and interpersonal communication skills.
Knowledge of crisis management and intervention techniques.
Demonstrated commitment to social justice, equity, and inclusion.

Nice To Haves

Two years of recent live-in experience in a residential life or housing program, at the undergraduate, graduate, or professional level.
Master’s degree or completed graduate-level coursework in student affairs, higher education administration, counseling, or a related field.
Knowledge of human relations and counseling practices.
Academic and/or student organization advising experience.
Demonstrated ability to communicate and collaborate with stakeholders and campus partners.
Participation in campus enrollment and retention initiatives.
Desire to use, create, and implement innovative practices in residential life.
Experience integrating residential and academic initiatives, such as Living-Learning Communities, Special Interest Housing, or a Residential Curriculum.
Experience in both the theory and application of student learning and development.

Responsibilities

Supervise, develop, and evaluate assigned student staff; facilitate staff professional development; address staffing concerns; and participate fully in recruitment and selection.
Build and maintain positive relationships with residents, respond to and manage student crises, maintain an active presence in the residential community, and develop community through innovative educational and social programs.
Support the centralized community development model and facilitate social and educational programs.
Facilitate student conduct meetings, mediate roommate and community concerns, refer students to campus resources, and engage with students to support University retention efforts.
Develop administrative strategies for work order tracking, key and access management, room inventory forms, damage billing, room changes, check-ins and check-outs, and roster management.
Organize work, identify required resources, allocate assignments, provide direction and training, and demonstrate fiscal responsibility.
Foster cooperation and teamwork, maintain relationships, provide exemplary service, and participate in campus initiatives, events, and activities.
Communicate and collaborate with stakeholders, including University Police, Physical Plant, Counseling Center, Student Conduct, and Admissions.
Represent Residential Life as the Community Director on-call/duty.
Demonstrate initiative, flexibility, and positive leadership; support creative uses of technology and continuously improve programs and services.