Community Director, Lease-Up

Affinity Living Communities•Pasco, WA

13d•$37 - $39

About The Position

Axis Residential, part of Inland Group, is hiring a sales-focused, relationship-oriented Community Director for Affinity at Broadmoor, a new active adult community for people aged 62 and older. The Community Director oversees the community’s overall operations while maintaining its revenue potential and building strong relationships with residents, prospective residents, the Portfolio Manager, and the on-site team. The role includes leading and developing the office team, supporting resident activities, participating in sales and leasing, managing property finances and operations, and ensuring the community is well maintained and compliant with company policies and Fair Housing Laws. This role requires working evenings and weekends as necessary. The position involves a primarily indoor, temperature-controlled office environment, with occasional outdoor exposure and driving. Physical demands include sitting, walking, climbing stairs, occasional lifting of 10–25 pounds, and frequent fine motor tasks.

Requirements

Be a team player who takes a “we over me” approach to building and sustaining relationships.
Experience developing and leading a high-performing team.
Be determined, ambitious, and self-motivated.
Understand financial statements, budgets, and invoicing.
Have excellent communication skills and proficiency in speaking, reading, and writing English.
Have strong computer skills, including MS Office, property management software, and CRM solutions.
Be willing to work evenings and weekends as necessary.
Have a high school diploma or equivalency certificate.
Have a valid driver’s license and an insured, operable vehicle.

Nice To Haves

Prior multifamily property management experience is strongly preferred.

Responsibilities

Manage, lead, develop, and motivate a high-performing office team.
Create and maintain a community culture that enhances residents’ way of life and provides excellent customer service and a supportive home environment.
Provide ongoing training and performance evaluations for associates.
Participate in resident-led events and activities.
Participate in sales programs and leasing activities and build rapport with current and prospective residents.
Maintain the community’s occupancy and revenue potential.
Manage daily property operations to achieve financial goals and budgets.
Maintain the physical condition and curb appeal of the community through property inspections and ensuring units are market-ready.
Monitor local market conditions and availability, identify opportunities for improvement, and make strategic recommendations.
Ensure prospective residents complete application and credit checks before approval for occupancy.
Maintain current liability insurance records.
Use sound judgment for property expenditures and submit invoices accurately and on time.
Address vacancies through timely unit turnover in partnership with the maintenance supervisor and implement marketing to pre-lease apartments.
Ensure timely service and enforcement of evictions for non-payment of rent or violations of community rules and regulations.
Assist the Portfolio Manager with tasks such as collecting bids for annual budget preparation and financial variance reporting.
Comply with company policies and procedures and Fair Housing Laws.

Benefits

Monthly bonus incentive.
Annual performance review with potential merit increase.
Medical, dental, and vision insurance with 100% of associates’ monthly premiums paid by the employer.
Flexible Spending Accounts for healthcare and dependent care.
Disability, AD&D, and life insurance.
401(k) with a 3% company contribution.
Accrued vacation time, sick pay, 12 paid holidays per calendar year, a personal day, and a paid volunteer day.
Employee Assistance Program.
Charitable giving program and community involvement.

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