Community Director
About The Position
The Community Director oversees the daily operations of the Vue 360 community in Grand Prairie, Texas, with a focus on service quality, resident satisfaction, financial performance, occupancy, leasing, and retention. The role leads and supports leasing, maintenance, and administrative staff, develops marketing and performance strategies, and ensures compliance with student housing policies, safety regulations, and legal requirements. The Community Director addresses resident concerns, conducts property inspections, maintains knowledge of the industry and local competition, and reports community performance and improvement opportunities to senior management. The position also builds strong working relationships with team members, peers, leadership, and support departments, and develops strategic plans to exceed sub-market occupancy and rent growth performance.
Requirements
- Prior experience as a Community Director in multifamily property management, with a proven track record of success.
- Ability to effectively lead and manage a diverse team.
- Strong analytical skills, including assessing community needs, solving problems, and implementing practical solutions.
- Ability to resolve challenges quickly and efficiently.
- Excellent verbal and written communication and strong interpersonal skills.
- Ability to prioritize tasks and manage multiple projects in a fast-paced environment.
- Comprehensive knowledge of multifamily operations, including people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
- Positive attitude, strong work ethic, and ability to lead and motivate others.
- OneSite by RealPage experience required.
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
- Ability to work weekends and holidays as required.
- Valid driver's license and/or access to reliable transportation.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Oversee and manage daily community operations, ensuring high service standards and resident satisfaction.
- Lead, mentor, and support leasing, maintenance, and administrative staff, fostering collaboration and a positive work environment.
- Analyze community performance, set goals, and implement strategies to meet occupancy, leasing, and retention targets.
- Manage property financial performance, including budgeting, rent collections, and expense control.
- Develop and implement marketing strategies to attract and retain residents.
- Ensure compliance with student housing policies, safety regulations, and legal requirements.
- Maintain current knowledge of the industry, competition, and market.
- Address resident concerns and provide excellent customer service.
- Conduct regular property inspections to maintain cleanliness, safety, and overall appeal.
- Report community performance and areas for improvement to senior management.
- Create strategic plans to meet individual and community goals and exceed sub-market occupancy and rent growth performance.
- Build strong working relationships with team members, peers, leadership, and support departments.
Benefits
- Competitive pay
- 401(k) with company match
- Comprehensive medical, dental, and vision plans
- Paid life insurance
- Employee referral program
- Short- and long-term disability
- Paid time off
- Employee rent discount program
- Opportunities for growth
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
