Community Director

ST Residential•Buffalo, NY

About The Position

Silver Tree Residential, LLC is seeking a dedicated and experienced Community Director to supervise all on-site staff and manage the day-to-day operations of an apartment community. The role calls for a dependable leader who will uphold high community standards and oversee operational, leasing, maintenance, resident-relations, and compliance activities.

Requirements

  • At least 5 years of property management experience as an apartment manager.
  • Accomplished interpersonal skills and the ability to deal effectively with employees, residents, vendors, and co-workers.
  • Excellent verbal and written communication skills.
  • Strong leadership and customer service skills.
  • Affordable community experience and knowledge of current HUD guidelines.

Responsibilities

  • Manage the daily operations of the apartment community.
  • Direct, oversee, and communicate effectively with all on-site staff.
  • Oversee leasing, collections, move-ins, move-outs, and tenant relations.
  • Manage and follow up on maintenance activities, including work-order status, preventative maintenance, and timely, high-quality make-ready unit preparation.
  • Prepare required reports and documentation on time, including documentation required by HUD and management.
  • Maintain accurate property and tenant computer records in OneSite property software.
  • Prepare for and oversee Management and Occupancy Reviews and REAC Inspections.
  • Communicate with residents and applicants in a timely manner about issues pertinent to their tenancy.
  • Enforce lease terms, rules, and regulations.
  • Execute necessary evictions through final disposition.
  • Communicate effectively and promptly with owners and senior management.
  • Perform other management tasks necessary to operate the property efficiently, as directed by management and ownership.

Benefits

  • Comprehensive health insurance package, including medical, dental, vision, life, accident, disability, and critical care coverage.
  • Medical reimbursement up to $2,000.
  • 401(k) retirement plan with a 50% employer match.
  • Inspection bonuses.
  • Cell phone allowance.
  • Five weeks of PTO and holiday pay.
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