Community Dining Administrative Assistant

Greater Springfield Senior Services, Inc. (GSSSI)•Springfield, MA

3d•Onsite

About The Position

The Community Dining Administrative Assistant supports the day-to-day operations of the Community Dining Program and related programs in the Nutrition Department at Greater Springfield Senior Services, Inc. The position assists the Community Dining Supervisor with administrative work, data entry, dining-site support, and special projects. It also provides phone coverage and helps maintain accurate phone and message logs, using the WellSky database system. The assistant supports site coverage when the Community Dining Supervisor or Meal Site Managers are absent, participates in Nutrition Department outreach events, and helps enter National Aging Program Information System (NAPIS) information into WellSky. The role also assists with planning monthly Meal Site Manager Meetings and with planning and opening new Community Dining sites and models. The employee will be trained to provide backup Meals-on-Wheels driving as needed.

Requirements

At least one year of experience working with the public in a customer service capacity.
Valid driver's license and reliable transportation.

Nice To Haves

Bilingual English/Spanish skills are preferred but not required.
Food service experience is preferred.
Experience working with older adults and people living with disabilities is preferred.

Responsibilities

Assist the Community Dining Supervisor with daily administrative tasks, including data entry, dining-site assistance, and special projects.
Cover phones as needed and enter related information into the WellSky database while maintaining accurate phone and message logs.
Provide site coverage in the absence of the Community Dining Supervisor and Meal Site Managers.
Assist with Nutrition Department outreach by attending health fairs, Senior Center events, farmers markets, and similar events to promote the program and agency.
Enter National Aging Program Information System (NAPIS) information into the WellSky database.
Attend and assist with planning monthly Meal Site Manager Meetings.
Assist department leadership with planning and opening new Community Dining sites and models.
Complete training and serve as a backup Meals-on-Wheels driver as needed.