Onsite Community Association Manager (RTX102726)

RealManage•Rosenberg, TX

14d•$75,000 - $80,000•Onsite

About The Position

RealManage is hiring an onsite Community Association Manager for Brookewater in Rosenberg, Texas. The manager oversees community operations in accordance with the Board of Directors’ policies and procedures, leads department managers, supports staff, and works with the Board on budgets, financial reporting, business plans, and strategic plans. The role also involves maintaining communication with members, monitoring service quality, protecting association assets, and recommending operational improvements. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.

Requirements

At least two years of experience as an onsite HOA property manager.
Valid driver’s license and reliable transportation; the position requires driving.
Associate degree or higher.
Customer-service focus.
Strong listening skills to understand client concerns and provide solutions.
Proactive communication with clients, team members, and superiors.
Ability to manage community association budgets, operations, and schedules.
Ability to sit for prolonged periods at a desk and work on a computer; occasionally stand, walk, bend, or reach; and lift or move objects weighing up to 10–15 pounds.
Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
Visual acuity to read printed materials, spreadsheets, and computer screens, and hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
Ability to work in a standard office environment with moderate noise levels and a standard schedule, with occasional extended hours as required.

Nice To Haves

CMCA or state-equivalent certifications are desired.

Responsibilities

Ensure compliance with the community’s policies and procedures as defined by the Board of Directors.
Plan, develop, and approve operational policies, procedures, methods, and regulations related to general operations.
Direct the work of all department managers.
Lead development of annual operating, cash, and capital budgets, and establish periodic checkpoints to assess compliance with the published budget.
Prepare monthly financial reports for the Board of Directors in a timely manner.
Coordinate development of long-range and annual business plans aligned with association bylaws and policies.
Oversee the impact and effectiveness of association policies, programs, and processes, and recommend changes as needed.
Monitor the quality of association products and services to support member and guest satisfaction.
Secure and protect association assets.
Maintain ongoing dialogue with members to gather input on association direction and improvements.
Coordinate with the Board of Directors to develop and implement strategic plans.
Plan, develop, and approve specific operational programs, procedures, methods, rules, and regulations in concert with general policies.
Evaluate activities of committees that report to the General Manager.
Ensure compliance with purchasing policies and procedures.
Advise management staff to ensure employees are properly trained, supervised, scheduled, and informed of their responsibilities.
Develop, maintain, and share a basic management philosophy to guide association personnel toward optimal operating results.
Support internal controls.
Perform other duties as directed.