Community Assistant

Yugo•Manhattan, KS

11h•$10 - $10

About The Position

The Community Assistant is a part-time, hourly, non-exempt position at Yugo’s 12B Lofts. Reporting to the Property Manager, the role supports apartment leasing, marketing, and resident relations. The Community Assistant manages rental and leasing activities, including prospect outreach, applications, deposits, lease documentation, move-ins, move-outs, and renewals, while following company policies and procedures. The position also supports marketing and sales initiatives, monitors market information, maintains leasing and commission records, handles service requests, plans resident functions, and helps maintain the appearance and readiness of the community, office, and model apartments. The Community Assistant is expected to contribute to a positive team environment, comply with Fair Housing laws, communicate policy changes, and maintain schedule flexibility, including evenings and weekends. The role is scheduled for 20–25 hours per week.

Requirements

Relative experience in an administrative role.
Strong customer service and oral and written communication skills, including the ability to engage effectively with people at all levels.
Proactive approach, strong problem-solving skills, and initiative.
Strong organizational skills and ability to manage multiple tasks regularly.
Intermediate skills using MS Office and online systems or databases.
Resilience, adaptability, and cultural diversity awareness.
Availability to work 20–25 hours per week.

Responsibilities

Greet prospective clients, conduct property tours, and explain property features and benefits using product knowledge.
Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs.
Handle phone and in-person inquiries, maintain guest cards, and follow up with prospects.
Prepare applications for approval, ensure apartments are ready for move-in, and orient new residents.
Assist with lease renewals, accept rental payments, and support marketing and sales efforts.
Maintain current market information and participate in weekly leasing activity meetings.
Update reports, monitor market conditions, and provide insights for community improvements.
Manage service requests, plan resident functions, and maintain accurate commission records.
Participate in outreach marketing, maintain community appearance, and enforce policies and procedures.
Comply with Fair Housing laws and company policies and contribute to a positive team environment.
Keep the office and model apartments clean and open on schedule, communicate policy changes, and support the community team.
Maintain flexibility with the work schedule, including evenings and weekends, and perform additional tasks as needed.
Maintain open communication with the General Manager and Maintenance Supervisor.