Community Assistant

GMH Associates • West Lafayette, IN

2d

About The Position

GMH Communities is a real estate company headquartered in Philadelphia, Pennsylvania, specializing in acquiring, developing, and managing living communities throughout the United States. Its student living communities offer amenities, shared spaces, and apartments designed to enhance residents’ college experience.

The Community/Leasing Assistant reports to the Leasing Manager and serves as a primary daily contact for residents and prospective residents. The role supports community development and property operations, including resident and prospect communications, leasing, resident activities, and move-in preparation. The position also requires compliance with applicable state, federal, and local Fair Housing laws. This is a part-time position.

Requirements

• Customer service experience.
• Outgoing, kind, and generous personality, with enthusiasm for service.
• Active knowledge of online social media and social presence avenues.
• Strong organizational and administrative abilities.
• Excellent communication and people skills.
• Passion for serving residents, parents, vendors, and colleagues.

Responsibilities

• Maintain positive resident relations through outstanding service.
• Participate in the daily operations of the property.
• Process leases and accompanying paperwork, including generating lease documents and signing and closing leases.
• Respond to residents and prospective residents through email, social media, and phone communications.
• Handle walk-in traffic, answer phones and emails, log packages, and conduct tours.
• Assist with leasing events and activities.
• Participate in resident retention events and activities.
• Assist the Leasing Manager in coordinating resident activities and leasing activities.
• Assist with property turn and move-in.
• Participate in the after-hours on-call rotation.
• Actively participate in the GMHgo initiative.
• Comply with applicable state, federal, and local Fair Housing laws.
• Maintain thorough knowledge of office applications and company policies.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed