Community Assistant - Flamingo Crossings Village

American Campus Communities • Bay Lake, FL

2d • Onsite

About The Position

American Campus Communities and the Walt Disney World Company have partnered to create Flamingo Crossings Village, a community for Disney Program participants. The Community Assistant helps create a vibrant community and dynamic living experience for residents, providing customer service and following American Campus Communities’ Basic Operating Standards and Systems (BOSS), policies, and procedures.

The position serves as a resource to residents and property partners and represents American Campus Communities in interactions. It includes administrative office shifts and on-call coverage, as well as supporting community programming, events, and facility operations. Shifts may occur during weekdays, evenings, overnight, weekends, or holidays. The role is fixed-term and part-time.

Requirements

• A graduate, bachelor's, or associate degree or diploma in progress or completed from an accredited college or university, or an equivalent combination of education and experience.
• Customer service experience demonstrated through effective verbal and written interpersonal communication with internal and external customers.
• Ability to carry out instructions, problem solve, collaborate, and work in a team environment.
• Skills in writing correspondence, presenting information, and responding to inquiries or complaints.
• Permanent work status classification in the United States; the organization cannot sponsor employees who do not have one.

Responsibilities

• Work a structured administrative shift in the office each week as determined by the supervisor; shifts may include evenings, overnight, weekdays, weekends, and/or holidays.
• Build team spirit through collaboration, communication, commitment, relationship-building, and mutual respect with team members and residents.
• Participate in and promote ACC and partner programming and initiatives, and assist with planning and executing community and off-site events.
• Assist with the preparation, administration, and execution of weekly Turns, Move-Ins, and Move-Outs and necessary facility operations.
• Work assigned Community Assistant On-Call shifts, which may take place on weekdays, weekends, or holidays, at any time of day, evening, or overnight.
• Serve as an American Campus representative and liaison in all interactions.
• Follow American Campus Communities policies and procedures and its Photo, Video and Voice Recording Policy.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree