Community and Events Manager

Rockstar•New York, NY

About The Position

The client is a well-funded, early-stage healthcare company that helps nurse practitioners build and scale independent practices in communities that are often overlooked by the health system. Its AI-driven tools support a network of more than 100 practices and 400,000 annual visits. The company reports a 30% increase in preventative visits and a 35% reduction in hospitalizations across its network. It is led by entrepreneurs and nurse practitioners and backed by investors including Lerer Hippeau and Kairos. The Community and Events Manager will own the company’s community programming, including virtual communities, virtual and in-person events, and courses for practice owners. This is a high-ownership, 0-to-1 role responsible for building the community operating playbook and working with GTM, Operations, and Product to set strategic priorities and identify the resources needed to support the network. The role combines community strategy and management, event planning, education and content coordination, and internal operations. The manager will build engagement among NP practice owners and prospective practice launchers, develop relationships with external partners, and improve workflows and handoffs with internal teams. Compensation is $90,000–$110,000 OTE based on experience, including a variable bonus tied to pipeline generated through the client’s communities, plus equity.

Requirements

3–5 years of experience in a role combining high ownership, community or event management, and cross-functional execution.
Experience planning and running both virtual and in-person events, including webinars, dinners, and trips.
Strong relationship-building skills and enthusiasm for supporting clinicians on their entrepreneurial journeys.
A track record of owning a metric that was not fully within one’s control and improving it.
Comfort building from a blank page and experimenting to find what works.
Strong written and verbal communication skills, including creating content for NPs and representing the client at events.

Nice To Haves

Background in healthcare, health tech, franchise operations, or provider network growth.

Responsibilities

Build and operate the company’s virtual communities, including the Founders Community and Scaler community.
Develop programming and engagement models for each community and connect them to the customer journey and content.
Drive community engagement and event attendance as indicators of retention and referrals.
Build trusting relationships with nurse-practitioner practice owners.
Plan and run virtual and in-person events for prospective practice launchers and current community members.
Develop partnerships with nurse-practitioner associations, vendors, influencers, and conferences.
Run webinars, virtual events, courses, in-person dinners, happy hours, and trips; manage budgets, logistics, vendors, and follow-up.
Coordinate course and content production with internal stakeholders and contractors, including courses, articles, and other resources.
Keep educational content current as payer and regulatory conditions change across markets.
Build customer-experience workflows that identify when and how practices in the communities should engage with the company.
Create campaigns that reach practice owners at the right time and keep them engaged.
Work with Growth, Product, and Engineering to automate processes and develop effective handoffs as community members become customers.
Build the community operating playbook and work with GTM, Operations, and Product to define priorities and resource needs.