Community Account Manager

Associa • Stockton, CA

4h • $80,000 - $90,000 • Onsite

About The Position

Common Interest Management Services (CIMS), an Associa Company, is hiring a full-time HOA Community Association Manager to provide day-to-day property management services for a portfolio of homeowner associations. The position is based in the Stockton office and includes travel to communities as needed for onsite inspections and evening board meetings. The manager works with association boards, homeowners, vendors, contractors, and internal accounting teams, and provides clients with leadership and guidance on effective community management.

Requirements

• Three years of experience in professional HOA management or a relevant property management field.
• Reliable transportation and a valid driver's license to travel to HOAs as needed.
• High school diploma.
• Strong customer service skills and a pleasant, professional demeanor.
• Ability to multitask, work independently, and deliver results.
• Professional, confident, service-driven approach and ability to remain calm under pressure.
• Strong written and verbal communication skills.
• Strong organizational and computer skills, including Microsoft Office, Teams, Adobe, and Outlook.
• Responsive to client and team requests; able to manage strong personalities and run organized, efficient meetings.
• Working knowledge of homeowner associations and familiarity with communities in the Central Valley.

Nice To Haves

• Bachelor's degree in a related field.
• CAI and/or CACM certifications.

Responsibilities

• Provide customer service to owners in the communities served.
• Work with Boards of Directors, vendors, contractors, and homeowners.
• Conduct onsite inspections to oversee third-party vendor work and enforce community rules and regulations.
• Attend evening board meetings and write meeting minutes.
• Manage third-party vendors.
• Write letters and newsletters.
• Create budgets.
• Review financial information prepared by internal accounting departments.
• Provide leadership and consult with clients on best practices for managing and overseeing their communities.
• Handle limited project management responsibilities.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401K plan
• Vacation pay
• Holiday pay
• Company events, including a summer picnic, holiday celebration, and team-building activities
• Growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED