Communications Manager (Enrollment Management)

Temple University•Philadelphia, PA

5d•$45,000 - $50,000•Hybrid

About The Position

Temple University's Enrollment Management Department is seeking a Communications Manager to create, update, and deploy Undergraduate Enrollment Management marketing and communications materials and support projects that advance the department's recruitment and enrollment strategy. The role includes developing email and text message communication plans, website and social media strategies, and graphic design and multimedia projects. The Manager uses digital marketing platforms and knowledge of user behavior to create content that improves engagement among prospective students, their families, and other influencers. The position also involves writing, editing, preparing, and delivering department information through marketing materials, print materials, and digital platforms. The Manager works closely with Temple's Division of Strategic Marketing and Communications, particularly its Marketing Manager, and Undergraduate Enrollment to coordinate communications and marketing across the enrollment funnel. The role also collaborates with Student Financial Services, the Office of the University Registrar, Student Success, the Division of Student Affairs, and academic Schools and Colleges. As part of the Undergraduate Enrollment Management team, the Manager represents Temple, supports on-campus events, and learns and applies practices and policies across the Division, including supporting weekend and evening programs. Other duties may be assigned. Employment is conditional on completing required criminal history, child abuse clearance, FBI fingerprinting, and Personally Identifiable Information background checks before starting, as well as a pre-employment drug and physical screening.

Requirements

Bachelor's degree.
Three years of related professional experience in marketing, email content, and/or graphic design; an equivalent combination of education and experience may be considered.
Ability to work efficiently across various software programs and maintain strong attention to detail to ensure accurate content.
Strong listening and communication skills.
Ability to work independently and support a team environment.
Ability to work extended hours, nights, weekends, and early mornings if needed.

Nice To Haves

Experience working in higher education.
Slate CRM experience.

Responsibilities

Create, update, and deploy Undergraduate Enrollment Management marketing and communications materials.
Support special projects that advance the department's recruitment and enrollment strategy.
Develop and manage email and text message communication plans, website and social media strategies, and graphic design and multimedia projects.
Use digital marketing platforms and knowledge of user behavior to produce content that improves engagement among prospective students, families, and other influencers.
Write, edit, prepare, and deliver department information through marketing, print, and digital materials.
Coordinate communications and marketing efforts across the enrollment funnel with Strategic Marketing and Communications and Undergraduate Enrollment.
Collaborate with Student Financial Services, the Office of the University Registrar, Student Success, Student Affairs, and academic Schools and Colleges.
Represent Temple and support on-campus events, including weekend and evening programs.
Perform other duties as assigned.