Seasonal and Regular Commission Sales - Ross Park

Nordstrom•Pittsburgh, PA

9d•Onsite

About The Position

Nordstrom is hiring seasonal and regular commission sales employees at Ross Park. The role provides professional sales service across departments including Women's Apparel, Shoes, Men's Apparel, Kids Apparel & Shoes, and Jewelry, Handbags, Accessories & Luggage. Employees help customers feel good and look their best by offering knowledgeable, personalized service, developing customer relationships, and meeting sales goals. Lingerie applicants should refer to the supplemental job description. Sales employees use Nordstrom's 5-Point Selling Standard, build personal customer bases through store interactions, outreach, and digital tools, and offer confident style and fit feedback. The role also includes maintaining a customer-ready department and supporting teammates. Schedules vary according to business needs and may include evenings, weekends, holidays, event shifts, peak periods, and occasional support of other departments. Applications are accepted on an ongoing basis.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching to lift items above the head.
Regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule that may include evenings, weekends, holidays, event shifts, and peak periods, and occasionally support other departments.
Provide department-specific assistance such as styling and wardrobe recommendations, footwear fit help, kids' sizing guidance, or product education, depending on department assignment.