Seasonal & Regular Commission Sales - Mayfair

Nordstrom•Wauwatosa, WI

1d•Onsite

About The Position

Nordstrom is hiring seasonal and regular commission sales employees at Mayfair. This professional sales role focuses on delivering excellent customer service, building relationships, meeting sales goals, and helping customers feel good and look their best. Depending on the department, employees provide personalized product, styling, sizing, and fit guidance across apparel, shoes, lingerie, kids’ products, jewelry, handbags, accessories, luggage, or home goods. Sales employees use product knowledge and follow-up to create customer experiences that encourage loyalty and repeat business. The role involves flexible scheduling to meet business needs, including evenings, weekends, holidays, and peak periods. Hours vary by week, and occasional support for other departments may be required. The listed hourly pay is $13.35; commission varies by merchandise category. The position may be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and employee assistance resources; eligibility may depend on location, job level, classification, and length of employment.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, customer outreach, and digital tools.
Offer honest, confident style and fit feedback to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Maintain current product knowledge and awareness of trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
Provide department-specific product, styling, sizing, fit, and purchase guidance to customers.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, and peak periods, and occasionally support other departments.