Seasonal & Regular Commission Sales - Downtown Seattle

Nordstrom•Seattle, WA

23h•Onsite

About The Position

Nordstrom is hiring seasonal and regular commission sales employees for its Downtown Seattle location. This professional sales role focuses on providing excellent customer service, building lasting customer relationships, meeting personal sales goals, and creating a shopping experience that brings customers back. Depending on the department, employees help customers select apparel, shoes, children’s products, jewelry, handbags, accessories, or luggage, using product expertise and styling advice to meet customers’ needs. Sales employees follow Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. They build a personal customer base through in-store interactions, outreach, and digital tools, including the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book. Employees also help keep their department customer-ready, maintain product knowledge, contribute to a positive team environment, and work a flexible schedule based on business needs. The schedule varies by week and may include evenings, weekends, holidays, and event shifts. The position may also require occasional flexibility to support other departments. Physical requirements include continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky merchandise; and regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach and a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift and frequently bend, twist, squat, flex, and reach.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, support teammates, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule to meet business needs, including evenings, weekends, peak periods, and holiday or event shifts.
Provide department-specific product guidance, styling, sizing, and fit assistance to customers.