Seasonal Commission Sales - Shoes - Downtown Seattle

Nordstrom•Seattle, WA

2d•Onsite

About The Position

Nordstrom is hiring for a seasonal commission sales role in the Shoes department at its Downtown Seattle location. The employee provides personalized footwear service and product expertise, helps customers find appropriate shoes and fit, and contributes to sales goals and Nordstrom’s customer-service culture. The role involves building customer relationships through in-store interactions, outreach, and digital tools; maintaining a customer-ready department; and supporting the team in a fast-paced, high-volume environment. Work hours vary according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments.

Requirements

Passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped merchandise, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest style and fit feedback and help customers select footwear, including assisting with fitting, buckling, and lacing.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery; participate in bi-annual inventory counts.
Maintain current product and trend knowledge to serve as a trusted style resource.
Contribute to a positive team environment, communicate openly, and help the department stay productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods.
Occasionally support other departments as needed.