About The Position

Nordstrom is hiring a professional sales employee for its Men's Apparel department. The role focuses on providing excellent customer service, building customer relationships, meeting sales goals, and creating coordinated wardrobes that fit customers’ lifestyles, careers, and occasions. Employees use styling expertise across sportswear, suiting, and accessories to help customers look and feel their best. The role offers commission-based earning potential and requires flexibility to work varied hours based on business needs, including evenings, weekends, holidays, and peak periods.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped merchandise, including reaching and lifting items above the head.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer honest, confident style and fit feedback to earn customer trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready by stocking, re-merchandising, completing price markdowns and merchandise recovery, and participating in bi-annual inventory counts.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Contribute to a positive team environment, communicate openly, and help keep the department productive.
  • Work a flexible schedule that meets business needs, including evenings, weekends, and peak periods; occasionally support other departments.
  • Build lasting customer relationships using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
  • Help customers build coordinated wardrobes with casual and dress apparel, suiting, sportswear, and finishing pieces such as belts, socks, underwear, shoes, and accessories.

Benefits

  • Medical and vision insurance
  • Dental insurance
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance
  • Disability insurance
  • Merchandise discount
  • Employee Assistance Program resources
  • Holidays
  • Position may be eligible for performance-based incentives or bonuses
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