Seasonal & Regular Commission Sales - Downtown Portland

Nordstrom•Portland, OR

1d•Onsite

About The Position

Nordstrom is hiring seasonal and regular commission sales employees for its Downtown Portland location. In this professional sales role, employees provide personalized service, build customer relationships, share fashion and product expertise, and work toward sales goals. Department assignments may include Women's Apparel, Shoes, Men's Apparel, Lingerie, Kids Apparel & Shoes, Jewelry, Handbags, Accessories & Luggage, and At Home. Employees help customers select products and styles suited to their needs, maintain customer relationships through follow-up and digital tools, and contribute to a productive, customer-ready department. The position requires a flexible schedule based on business needs, including evenings, weekends, holidays, and peak periods. Hours vary by week, and occasional support of other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the physical demands of the role, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, and reaching; frequent hand use; handling bulky or awkward items, including reaching and lifting above the head; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Contribute to a positive team environment, communicate openly, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Depending on department assignment, help customers select apparel, footwear, accessories, jewelry, luggage, home goods, or other merchandise; provide styling, sizing, fit, product, and feature guidance as relevant.