Seasonal Commission Sales - Men's Apparel - Downtown Portland

Nordstrom•Portland, OR

7d•Onsite

About The Position

Nordstrom is hiring a seasonal commission sales employee for Men's Apparel in Downtown Portland. The role focuses on providing excellent customer service, building customer relationships, achieving sales goals, and helping customers create coordinated wardrobes suited to their lifestyles, careers, and special occasions. The employee offers styling guidance across sportswear, suiting, and accessories, and contributes to Nordstrom's service culture and reputation. The role uses Nordstrom's 5-Point Selling Standard—Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up—and tools such as the 2-2-2 Method, Nordy Club enrollment, and Personal Book to develop lasting customer relationships. It also involves maintaining a customer-ready department, staying knowledgeable about products and trends, supporting the team, and working a flexible schedule according to business needs. Pay is listed at $17.05 per hour, with commission on sales; apparel, shoes, and accessories commissions typically range from 3% to 14.5%.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped merchandise, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in every customer interaction.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, completing price markdowns and merchandise recovery, and participating in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
Work a flexible schedule to meet business needs, including evenings, weekends, peak periods, and holiday or event shifts; occasionally support other departments.